mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2016-12-26 04:20 am

Nginx has been banished!

Hey all,

Sorry for the 'Welcome to nginx!' issues we've been seeing for a bit now. It was a server configuration issue that hit us when a webserver rebooted.

Basically when the machine rebooted, nginx (software that can act as a web server) started up and then when Apache (the software Dreamwidth code uses for a web server) tried to start, it failed because nginx had already started and registered on the ports (the way web server software gets your requests).

Again, sorry for the site issues. Everything should be back to happy-times now, so let us know if you see any issues!
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 12:28 pm (UTC)(link)
Thank you! I'm still seeing this message in a couple of older entries though: (scroll down to 13 Nov. and 11 Nov.)
kaberett: A volcano, with the DW logo up top, with my username + "Feeeeeeeds" (_support)

[personal profile] kaberett 2016-12-26 12:46 pm (UTC)(link)
Hi lethe! Those entries both load fine for me (in that I see embedded YouTube videos) -- this might be a problem with your browser cache. Could you do a hard refresh (usually you can do this by holding down shift while clicking the refresh button) and tell me if you're still getting error messages after that?

Thank you!

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ksyuhin_i_ya: (Default)

[personal profile] ksyuhin_i_ya 2016-12-26 12:36 pm (UTC)(link)
Thank you.
cyanblack: (Default)

[personal profile] cyanblack 2016-12-26 12:36 pm (UTC)(link)
Спасибо, Марк, за ваш пост и внимание.
Сейчас проблем нет.
davels: cat (Default)

[personal profile] davels 2016-12-26 12:46 pm (UTC)(link)
Thank you.
enter_pretty: (Default)

[personal profile] enter_pretty 2016-12-26 01:15 pm (UTC)(link)
This problem still exists in Safari. In Chrome everything is fine already.

upd. Afrer refreshing Safari it has fixed as well. Thanks a lot.
Edited 2016-12-26 13:18 (UTC)
gwendraith: (christmas default)

[personal profile] gwendraith 2016-12-26 02:04 pm (UTC)(link)
I was a bit flummoxed after logging off last night with everything okay and then this morning the nginx page appeared. I'd done the computer housekeeping yesterday (always do it on a Sunday) and knew I'd installed nothing new, so I rebooted and then everything was okay so I think that must have coincided with you fixing it. Thank you.
alexsodin: (Default)

[personal profile] alexsodin 2016-12-26 02:09 pm (UTC)(link)
cxcvi: Red cubes, sitting on a reflective surface, with a white background (Default)

[personal profile] cxcvi 2016-12-26 02:23 pm (UTC)(link)
I didn't encounter this, but TIL that only one daemon can be listening on any given port. Useful to know. Thank you.
yurikhan: (Default)

[personal profile] yurikhan 2016-12-26 02:32 pm (UTC)(link)
Thank you for being transparent about these things.

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pensnest: black and white cat with sneaker (Socks and shoes)

[personal profile] pensnest 2016-12-26 02:40 pm (UTC)(link)
Thank you! That is a relief.
samuraiter: (Default)

[personal profile] samuraiter 2016-12-26 02:56 pm (UTC)(link)
Thank you. I was wondering what was happening there, but all is well now (using Firefox).
jonathan_simba: (Default)

[personal profile] jonathan_simba 2016-12-26 02:59 pm (UTC)(link)
Thanks a lot!
stringbasso: (Default)

[personal profile] stringbasso 2016-12-26 03:13 pm (UTC)(link)

[personal profile] afrika 2016-12-26 03:21 pm (UTC)(link)
any problems with the site, I think due to the influx of political refugees from Russian Federation.

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blackorange: (Default)

[personal profile] blackorange 2016-12-26 04:34 pm (UTC)(link)
hi! thanks for keeping us informed.

i have a question, though. do you have any information that russian users have problems accessing site, not logging in, but just trying to open

i permanently get the message that DNS is not available. i'm from moscow, russia

Edited 2016-12-26 16:34 (UTC)
kareila: (Default)

[personal profile] kareila 2016-12-26 05:11 pm (UTC)(link)
Yes, several Russian ISPs block access to Dreamwidth. That is not a situation we have any control over.

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[personal profile] scarletsoldier 2016-12-26 04:53 pm (UTC)(link)
im actually still seeing it pop up when i try looking at fandom stocking
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 05:02 pm (UTC)(link)
Hi scarletsoldier!

Could you please try doing a hard refresh (usually this works by holding down the shift key while clicking the refresh button) and clearing your browser's cache? If you're still seeing error messages after you've done those (and especially if you've already done them!) please tell me.

Thank you for letting me know that you're still seeing problems!
greenfoxy: Me in my green hoode jacket (Default)

[personal profile] greenfoxy 2016-12-26 05:28 pm (UTC)(link)
Yes I'm back now. :-) I saw this morning DW was gone when I logged in. A late Merry Christmas and a happy New year!

[personal profile] ebalai_khan 2016-12-26 06:27 pm (UTC)(link)
Thanks for your info, I believed the problem was caused by a sudden outflux of Russian users from the Livejournal. We'll remember it as The Great Exodus.
Edited 2016-12-26 18:29 (UTC)

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lexizli: (Default)

[personal profile] lexizli 2016-12-26 06:31 pm (UTC)(link)
No problem! :-)

Mark, do you have a lot of new users from Russia last days?

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arkproject: (254)

[personal profile] arkproject 2016-12-26 09:17 pm (UTC)(link)
Thanks for all your hard work up through the holidays! I hope you guys have a good season!
kamval: (Default)

[personal profile] kamval 2016-12-26 09:34 pm (UTC)(link)
Спасибо, Марк! Некоторые непонятки возникали из-за моих собственных ошибок. Стараюсь сам привыкнуть и освоиться.
yostrov: (Default)

[personal profile] yostrov 2016-12-26 11:45 pm (UTC)(link)
I've bought a Premium Paid Account. I hope it will help you!
anaraine: A tree branch covered in snow, with the word "Anaraine" underneath. ([default] let it snow)

[personal profile] anaraine 2016-12-27 03:31 am (UTC)(link)
Thank you for all your hard work - especially during the holidays! All the best to you and yours. ♥
rattfan: (Default)

[personal profile] rattfan 2016-12-27 04:30 am (UTC)(link)
I was still seeing them so have cleared my cache and history and basically reintroduced myself to Dreamwidth, so hope that works...Thought I was virused.
romikchef: (Default)

[personal profile] romikchef 2016-12-27 05:34 am (UTC)(link)
Hello Mark!

Just in case you guys are curious what's the stampede with new registrations, LJ has just moved its servers from California to Russia and blocked a lot of journals along the move. So it's just another wave of refugees :)
moem: A computer drawing that looks like me. (Default)

[personal profile] moem 2016-12-27 11:11 am (UTC)(link)
Ah! Good information. Thank you!
*deletes LJ account*

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