mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2016-12-26 04:20 am

Nginx has been banished!

Hey all,

Sorry for the 'Welcome to nginx!' issues we've been seeing for a bit now. It was a server configuration issue that hit us when a webserver rebooted.

Basically when the machine rebooted, nginx (software that can act as a web server) started up and then when Apache (the software Dreamwidth code uses for a web server) tried to start, it failed because nginx had already started and registered on the ports (the way web server software gets your requests).

Again, sorry for the site issues. Everything should be back to happy-times now, so let us know if you see any issues!
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 12:28 pm (UTC)(link)
Thank you! I'm still seeing this message in a couple of older entries though: (scroll down to 13 Nov. and 11 Nov.)
kaberett: A volcano, with the DW logo up top, with my username + "Feeeeeeeds" (_support)

[personal profile] kaberett 2016-12-26 12:46 pm (UTC)(link)
Hi lethe! Those entries both load fine for me (in that I see embedded YouTube videos) -- this might be a problem with your browser cache. Could you do a hard refresh (usually you can do this by holding down shift while clicking the refresh button) and tell me if you're still getting error messages after that?

Thank you!
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 12:50 pm (UTC)(link)
Hi kaberett, no, that doesn't work, I'm afraid.

ETA It does work in Firefox, but in Safari I keep seeing those two entries with the nginx message.
Edited 2016-12-26 12:52 (UTC)
kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 01:06 pm (UTC)(link)
Thank you, that's useful information to have!

Can I get you to try
[Error: Irreparable invalid markup ('<a [...]'s-cache">') in entry. Owner must fix manually. Raw contents below.]

Thank you, that's useful information to have!

Can I get you to try <a href="clearing your browser's cache</a>? <a href="'s-Cache">This WikiHow page</a> has instructions on how to do so for Safari on several flavours of OSX, iOS/iPhone/iPad, and Windows.
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 02:01 pm (UTC)(link)
I don't see an option to clear my cache in my Safari menu, but I believe it has cleared up of its own accord. I can see the videos in both entries again.

Thank you very much for your help! :)
kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 02:06 pm (UTC)(link)

You're welcome! Sorry not to be more immediately helpful, and I'm glad it's cleared up for you. :-)

ksyuhin_i_ya: (Default)

[personal profile] ksyuhin_i_ya 2016-12-26 12:36 pm (UTC)(link)
Thank you.
cyanblack: (Default)

[personal profile] cyanblack 2016-12-26 12:36 pm (UTC)(link)
Спасибо, Марк, за ваш пост и внимание.
Сейчас проблем нет.
davels: cat (Default)

[personal profile] davels 2016-12-26 12:46 pm (UTC)(link)
Thank you.
enter_pretty: (Default)

[personal profile] enter_pretty 2016-12-26 01:15 pm (UTC)(link)
This problem still exists in Safari. In Chrome everything is fine already.

upd. Afrer refreshing Safari it has fixed as well. Thanks a lot.
Edited 2016-12-26 13:18 (UTC)
gwendraith: (christmas default)

[personal profile] gwendraith 2016-12-26 02:04 pm (UTC)(link)
I was a bit flummoxed after logging off last night with everything okay and then this morning the nginx page appeared. I'd done the computer housekeeping yesterday (always do it on a Sunday) and knew I'd installed nothing new, so I rebooted and then everything was okay so I think that must have coincided with you fixing it. Thank you.
alexsodin: (Default)

[personal profile] alexsodin 2016-12-26 02:09 pm (UTC)(link)
cxcvi: Red cubes, sitting on a reflective surface, with a white background (Default)

[personal profile] cxcvi 2016-12-26 02:23 pm (UTC)(link)
I didn't encounter this, but TIL that only one daemon can be listening on any given port. Useful to know. Thank you.
yurikhan: (Default)

[personal profile] yurikhan 2016-12-26 02:32 pm (UTC)(link)
Thank you for being transparent about these things.
kore: (Default)

[personal profile] kore 2016-12-27 07:01 am (UTC)(link)
It really means a lot! One reason why I keep subscribing, out of many.
pensnest: black and white cat with sneaker (Socks and shoes)

[personal profile] pensnest 2016-12-26 02:40 pm (UTC)(link)
Thank you! That is a relief.
samuraiter: (Default)

[personal profile] samuraiter 2016-12-26 02:56 pm (UTC)(link)
Thank you. I was wondering what was happening there, but all is well now (using Firefox).
jonathan_simba: (Default)

[personal profile] jonathan_simba 2016-12-26 02:59 pm (UTC)(link)
Thanks a lot!
stringbasso: (Default)

[personal profile] stringbasso 2016-12-26 03:13 pm (UTC)(link)

[personal profile] afrika 2016-12-26 03:21 pm (UTC)(link)
any problems with the site, I think due to the influx of political refugees from Russian Federation.

[personal profile] afrika 2016-12-26 09:11 pm (UTC)(link)
blackorange: (Default)

[personal profile] blackorange 2016-12-26 04:34 pm (UTC)(link)
hi! thanks for keeping us informed.

i have a question, though. do you have any information that russian users have problems accessing site, not logging in, but just trying to open

i permanently get the message that DNS is not available. i'm from moscow, russia

Edited 2016-12-26 16:34 (UTC)
kareila: (Default)

[personal profile] kareila 2016-12-26 05:11 pm (UTC)(link)
Yes, several Russian ISPs block access to Dreamwidth. That is not a situation we have any control over.
blackorange: (Default)

[personal profile] blackorange 2016-12-26 05:31 pm (UTC)(link)
thanks, i thought so

[personal profile] ebalai_khan 2016-12-26 06:24 pm (UTC)(link)
Хороший, годный полностью гэбэшный Ростелеком, филиал СПб, не блокирует.
blackorange: (Default)

[personal profile] blackorange 2016-12-26 07:04 pm (UTC)(link)
а вот билайн полностью независимый и рукопожатный блокирует
scarletsoldier: (Default)

[personal profile] scarletsoldier 2016-12-26 04:53 pm (UTC)(link)
im actually still seeing it pop up when i try looking at fandom stocking
kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 05:02 pm (UTC)(link)
Hi scarletsoldier!

Could you please try doing a hard refresh (usually this works by holding down the shift key while clicking the refresh button) and clearing your browser's cache? If you're still seeing error messages after you've done those (and especially if you've already done them!) please tell me.

Thank you for letting me know that you're still seeing problems!
greenfoxy: Me in my green hoode jacket (Default)

[personal profile] greenfoxy 2016-12-26 05:28 pm (UTC)(link)
Yes I'm back now. :-) I saw this morning DW was gone when I logged in. A late Merry Christmas and a happy New year!

[personal profile] ebalai_khan 2016-12-26 06:27 pm (UTC)(link)
Thanks for your info, I believed the problem was caused by a sudden outflux of Russian users from the Livejournal. We'll remember it as The Great Exodus.
Edited 2016-12-26 18:29 (UTC)
kalloway: (Athrun Epic Facepalm)

[personal profile] kalloway 2016-12-26 09:11 pm (UTC)(link)

Apparently LJ has recently moved all their servers to Russia and are deleting accounts.
mdlbear: the positively imaginary half of a cubic mandelbrot set (Default)

[personal profile] mdlbear 2016-12-27 05:53 pm (UTC)(link)
Is there any confirmation of this besides the link you point to?
kalloway: (Default)

[personal profile] kalloway 2016-12-27 06:22 pm (UTC)(link)
It's mentioned elsewhere in the comments, but I did say 'apparently' for a reason. Maybe you can google for confirmation?
mdlbear: the positively imaginary half of a cubic mandelbrot set (Default)

[personal profile] mdlbear 2016-12-27 07:30 pm (UTC)(link)
Looked at Google, Wikipedia, and Snopes. Did turn up an article that probably accounts for the Russian exodus: The logic of Russian Internet censorship - The Washington Post
" LiveJournal has only been taken down explicitly twice to my knowledge. Last July, on
the morning of the Navalny verdict, the entire site was suddenly taken down with a
notice of “Planned Maintenance.” And the blocking of Navalny’s blog on LiveJournal
Thursday was the only time it had been specifically taken down. "

My only other data point is that says that is located in San Francisco. IP location is inexact, of course; I can think of several ways to hide their location, and traceroute is blocked somewhere along the way; they might simply be using their old US servers as routers/caches.
taichara: (apple)

[personal profile] taichara 2016-12-27 09:03 pm (UTC)(link)
Aaaaand the mass exodus to DW is just happening randomly because ...?
taichara: (apple)

[personal profile] taichara 2016-12-27 09:06 pm (UTC)(link)
I mean, as just one example of someone up and migrating, pulled straight from the first page of Google:

You think these people are causing a scare for no reason?
mdlbear: the positively imaginary half of a cubic mandelbrot set (Default)

[personal profile] mdlbear 2016-12-27 10:13 pm (UTC)(link)
Usefull; thanks. That's the kind of thing I was looking for.
kalloway: (DWG2 Titans!Athrun)

[personal profile] kalloway 2016-12-27 09:11 pm (UTC)(link)

[personal profile] ebalai_khan 2016-12-28 10:30 am (UTC)(link)
LJ servers have been moved to Moscow.
lexizli: (Default)

[personal profile] lexizli 2016-12-26 06:31 pm (UTC)(link)
No problem! :-)

Mark, do you have a lot of new users from Russia last days?
ksyuhin_i_ya: (Default)

[personal profile] ksyuhin_i_ya 2016-12-26 08:28 pm (UTC)(link)
"Привет, добро пожаловать"
but many users from Ukraine ^)

[personal profile] afrika 2016-12-26 09:12 pm (UTC)(link)
and from Russia :)
ksyuhin_i_ya: (Солнц)

[personal profile] ksyuhin_i_ya 2016-12-26 09:26 pm (UTC)(link)
reytsman: (Default)

[personal profile] reytsman 2016-12-27 04:22 am (UTC)(link)
All over the world. Europe, Middle East, Africa. They've created a ban list of users Russian government doesn't like and disabled the access to those accounts for the last couple days. Today or late yesterday the ban has been lifted, but the privacy concerns and ability to read "anything that you want" still remains a big concern.

What is kind of funny is, that as they point out in the comments is being actively blocked by some of the Russian ISPs as well. It sort of breaks up the community Russian immigrants from outside of Russia play here, Russians inside Russia play there.

Many people are concern, that it might overload your servers. If you make some sort of public announcement of what might help to prevent that, i.e. money infusions etc. it might help to alleviate some of those fears.
kore: (Default)

[personal profile] kore 2016-12-27 07:03 am (UTC)(link)
Oh yeah, I'd be happy to donate to help with taking in LJ refugees, so to speak. I think a post could be a good idea.
brainwane: spinner rack of books, small table, and cushy brown chair beside a window in my living room (spinner)

[personal profile] brainwane 2016-12-30 07:40 pm (UTC)(link)
I appreciate that you publicly post the newbyday stats -- it made my MetaFilter post on the LJ change so much more .... number-y! ;-)
azurelunatic: A glittery black pin badge with a blue holographic star in the middle. (Default)

[personal profile] azurelunatic 2016-12-30 09:40 pm (UTC)(link)
One of the unanswered questions over there about OpenID is whether you can claim your OpenID account, which you can -- you just need to wait to delete your LiveJournal.
arkproject: (254)

[personal profile] arkproject 2016-12-26 09:17 pm (UTC)(link)
Thanks for all your hard work up through the holidays! I hope you guys have a good season!
kamval: (Default)

[personal profile] kamval 2016-12-26 09:34 pm (UTC)(link)
Спасибо, Марк! Некоторые непонятки возникали из-за моих собственных ошибок. Стараюсь сам привыкнуть и освоиться.
yostrov: (Default)

[personal profile] yostrov 2016-12-26 11:45 pm (UTC)(link)
I've bought a Premium Paid Account. I hope it will help you!
anaraine: A tree branch covered in snow, with the word "Anaraine" underneath. ([default] let it snow)

[personal profile] anaraine 2016-12-27 03:31 am (UTC)(link)
Thank you for all your hard work - especially during the holidays! All the best to you and yours. ♥
rattfan: (Default)

[personal profile] rattfan 2016-12-27 04:30 am (UTC)(link)
I was still seeing them so have cleared my cache and history and basically reintroduced myself to Dreamwidth, so hope that works...Thought I was virused.
romikchef: (Default)

[personal profile] romikchef 2016-12-27 05:34 am (UTC)(link)
Hello Mark!

Just in case you guys are curious what's the stampede with new registrations, LJ has just moved its servers from California to Russia and blocked a lot of journals along the move. So it's just another wave of refugees :)
moem: A computer drawing that looks like me. (Default)

[personal profile] moem 2016-12-27 11:11 am (UTC)(link)
Ah! Good information. Thank you!
*deletes LJ account*

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