mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2016-12-26 04:20 am

Nginx has been banished!

Hey all,

Sorry for the 'Welcome to nginx!' issues we've been seeing for a bit now. It was a server configuration issue that hit us when a webserver rebooted.

Basically when the machine rebooted, nginx (software that can act as a web server) started up and then when Apache (the software Dreamwidth code uses for a web server) tried to start, it failed because nginx had already started and registered on the ports (the way web server software gets your requests).

Again, sorry for the site issues. Everything should be back to happy-times now, so let us know if you see any issues!
kaberett: A volcano, with the DW logo up top, with my username + "Feeeeeeeds" (_support)

[personal profile] kaberett 2016-12-26 12:46 pm (UTC)(link)
Hi lethe! Those entries both load fine for me (in that I see embedded YouTube videos) -- this might be a problem with your browser cache. Could you do a hard refresh (usually you can do this by holding down shift while clicking the refresh button) and tell me if you're still getting error messages after that?

Thank you!
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 12:50 pm (UTC)(link)
Hi kaberett, no, that doesn't work, I'm afraid.

ETA It does work in Firefox, but in Safari I keep seeing those two entries with the nginx message.
Edited 2016-12-26 12:52 (UTC)
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 01:06 pm (UTC)(link)
Thank you, that's useful information to have!

Can I get you to try
[Error: Irreparable invalid markup ('<a [...] http://www.wikihow.com/clear-your-browser's-cache">') in entry. Owner must fix manually. Raw contents below.]

Thank you, that's useful information to have!

Can I get you to try <a href="clearing your browser's cache</a>? <a href="http://www.wikihow.com/Clear-Your-Browser's-Cache">This WikiHow page</a> has instructions on how to do so for Safari on several flavours of OSX, iOS/iPhone/iPad, and Windows.
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 02:01 pm (UTC)(link)
I don't see an option to clear my cache in my Safari menu, but I believe it has cleared up of its own accord. I can see the videos in both entries again.

Thank you very much for your help! :)
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 02:06 pm (UTC)(link)

You're welcome! Sorry not to be more immediately helpful, and I'm glad it's cleared up for you. :-)