Code push complete!

[mark]

...and we're back!

Please let me know of any problems you see. We've got hands on deck ready to pounce any issues and take care of them as quickly as we can.

Thanks for your patience!

Comments

[fu]

Here and on-duty!

[mark]

Good job, minion!

[misskat]

Me tooooooo.

[jordannamorgan]

Just out of curiosity, was part of the intent of this maintenance to make the site faster? Because I find that the load time seems blazing right now. (And mine is *not* a blazing internet connection.)

Bravo, in any case!

[misskat]

We got new hardware! Well, we got switched over to the new hardware, and decommissioned the old hardware.

Glad to hear that things are super speedy lemon squeezy!

[mark]

Well, the new databases are major heaps faster than the old ones -- SSDs versus SATA, and the new ones have 32GB of RAM!

That'll certainly make some things faster, although I wasn't really planning on a noticeable difference. I'll take it, though. Glad it's working nicely for you!

[vass]

Tiny cosmetic problem: now that it displays who's on the filter when you're filtering a new post (which is a very nice new feature, thank you!) if one of the people in the first column is someuser.livejournal.com (or another longer than usual name) then that will overlap with the names in the second column of names.

[ilyena_sylph]

I love DW. Someone already logged my current issue.

And yeah, it's the very worst with livejournals.

[flamebyrd]

I don't know if it's usually slow, but I made an email reply to a comment about 10 minutes ago and it hasn't shown up yet.

Other than that, looks good for me. You all rock. :D

[mark]

Email reply test!

If you get this, it seems to be working (for me anyway).

Edit: Actually, it was broken. But I fixed it, and then all the queued mails went through, so anything you sent should have posted now. Sorry for the trouble, and thanks for letting me know!

[denise]

Ha, we both did the same thing.

[mark]

Standard issue Dreamwidth brainslugs!

[flamebyrd]

Sorry, I went to bed, so belated thanks for the quick fix!

[denise]

Testing, testing, one two three!

[kore]

Didn't feel a thing! and the site is really fast now. You guys ROCK.

[zik]

AWESOME over here. /no1

[tyger]

I got a pop-up with the message 'error' just now. It's probably because my internet was going wonky, but I figured I should mention it. (I was just loading my reading page, so nothing unusual at all there.)

[denise]

That usually means that your internet crapped out while you were trying to load something, yes! If you notice it happening when your internet connection isn't being wonky, or happening regularly, let us know again, though.

[tyger]

Shall do!

[wiseheart]

I'm back to the old problem that while entries get imported from LJ, comments don't while I get the message in my inbox that they have been imported. Well, they probably do, they just won't show up. You think they might tomorow or so?

[misskat]

Can you open a Support request, please? I'm tracking a few different issues with comment importing, and more datapoints are appreciated.

[martienne17]

I have a friend who uses DW on her phone, and she's found since the code push the text box will no longer adjust for longer comments, so she has to limit herself to a sentence or two. She uses a Droid RAZR M with the Chrome browser.

[denise]

Huh. I don't think we did anything that chould have affected that; can you ask her to try rebooting her phone and see if the problem clears up? (If not, we'll see if we can find somebody with the same setup and see if they can reproduce.)

Also, is that in site skinned comment pages or journal-styled comment pages, and if journal-styled, a) does it happen in all styles and b) if not, which ones does it happen in?

[ally_music]

I'm pretty sure it's not my internet connection but sometimes when loading or reloading a page I get the code 403 - Access denied. It usually goes away after reloading once more but this hasn't happened before.

[azurelunatic]

It happened to me once before this code push.

So it's not just you.

[immortalia]

Hello! I have a few threads tracked using this account for RP and ever since the code push, I am not getting any notifs for new replies. I still have them tracked, too, which is odd. A few of my friends are also reporting problems with this issue.

Thank you for any help offered.

[denise]

When you say that you're not getting notifications, do you mean that you're not receiving emails but the notification does appear in your inbox, or that the notifications don't appear in your inbox at all?

Unfortunately, if you're not receiving emails but the notification does appear in your inbox, it's probably your mail provider blocking email from us or routing them into your spam folder. Check your spam folder, and make sure the notifications aren't there!

[immortalia]

I'm getting nothing in my DW inbox nor my gmail for these threads. I'm getting notifications that are "Reply to your comment", but I'm not getting things that are titled "Reply to a comment" followed by the community/journal and the post number.

I can take a screenshot if it would help or link the threads in which I am not receiving notifications from.

[denise]

Replies to your entries in communities or your comments in other peoples' journals don't go through the inbox right now (I'm sorry, I forgot to specify that in my first response!) -- that's due to a lot of very boring details about the backend system that runs notifications. (Fortunately, our summer intern is working on changing that.)

I've had a look through our logs and it doesn't look like there are any failures right now -- notifications and emails are being sent out properly. Again, check your spam folder and see if anything's in there, and if there isn't, contact your mail provider and let them know you're missing email that's being sent to you. It's entirely possible that email notifications of replies to entries in communities or comments in other peoples' journals are being spam-filtered while others aren't; the two are generated through two separate systems and the emails they produce are subtly different in ways that can definitely cause mail providers to filter or spam-flag them differently.

Your email provider, unfortunately, is pretty notorious for unilaterally declaring stuff spam and blocking it even before it gets to your account to be put in the spam folder. If they aren't able to help you, you might want to try creating an alternate account for email somewhere else temporarily.

Like I said, our summer intern is working on fixing up a lot of things about the notification and email system that should hopefully make the issue less of a problem, and at the very least will make sure that notifications of replies to community entries and your comments in others' journals will go through the on-site inbox, which will mean you can at least check the on-site inbox for stuff that your email provider ate. Ultimately, though, the problem is that email is a crappy and unreliable protocol sometimes :(

[shadowscall]

Hi,

I'm not getting any notifs in my DW inbox either. I'm in a roleplay community and I just started tagging a thread, and I've got it set to notify me. I am getting my e-mail notifs from Yahoo, though. This only started today. Thanks for any help!

[denise]

You won't get notifications in the inbox of replies to your community entries or comments you make in other people's journals -- that notification path doesn't use the inbox. (Unless you explicitly track that particular entry or thread, in which case you will. I know it's confusing -- we have somebody working on clearing that up this summer.)

If that's not what you mean, can you give a bit more detail about what you were expecting?

[shadowscall]

No, I track the individual threads that I participate in. I'm just not getting any notifs when someone replies to the thread. It shows up in my e-mail, I double checked, but not in my DW inbox. I don't often actually check my e-mail, so I have to keep refreshing the thread to see if I have a reply. I've also got this particular thread tracked too, and I'm also not receiving anything for it here. Everything was working just fine before the code push, so I dunno if something went wonky somewhere.

[denise]

Hm. I'm not reproducing, and I don't see any problems in the logs.

Try this:

1) Go to http://www.dreamwidth.org/manage/settings/?cat=notifications
2) Uncheck the box next to the particular entry you aren't receiving notifications for (on the left-hand side next to the trash can icon, not the right-hand side under the 'email' column)
3) Save
4) Reload page
5) Recheck box
6) Save

See if that fixes the problem?

[shadowscall]

Nope, still not working. ^^; Unfortunately it's not just this account, it's also doing this on my personal journal and my other roleplay accounts, I checked this morning.

Sorry this is such a hassle.

[denise]

Can you open a support request? This will need some more research work!

[shadowscall]

Done, and thanks!

[juliet316]

Crossposting to LiveJournal isn't working again. And checking the open support requests, I'm not the only one that's not able to crosspost to LiveJournal.

[mark]

We've had some intermittent issues connecting to LiveJournal today. The xpost worker will retry a few times, but if it still doesn't go through after an hour or two you can always edit the entry, turn off xposting, save, then edit and turn it on again. That will force it to retry the xpost.

[juliet316]

I tried this quite a few times before just deleting the post and posting it to LJ proper. Didn't help still refused to crosspost.