Code push complete!

[mark]

...and we're back!

Please let me know of any problems you see. We've got hands on deck ready to pounce any issues and take care of them as quickly as we can.

Thanks for your patience!

Comments

[immortalia]

I'm getting nothing in my DW inbox nor my gmail for these threads. I'm getting notifications that are "Reply to your comment", but I'm not getting things that are titled "Reply to a comment" followed by the community/journal and the post number.

I can take a screenshot if it would help or link the threads in which I am not receiving notifications from.

[denise]

Replies to your entries in communities or your comments in other peoples' journals don't go through the inbox right now (I'm sorry, I forgot to specify that in my first response!) -- that's due to a lot of very boring details about the backend system that runs notifications. (Fortunately, our summer intern is working on changing that.)

I've had a look through our logs and it doesn't look like there are any failures right now -- notifications and emails are being sent out properly. Again, check your spam folder and see if anything's in there, and if there isn't, contact your mail provider and let them know you're missing email that's being sent to you. It's entirely possible that email notifications of replies to entries in communities or comments in other peoples' journals are being spam-filtered while others aren't; the two are generated through two separate systems and the emails they produce are subtly different in ways that can definitely cause mail providers to filter or spam-flag them differently.

Your email provider, unfortunately, is pretty notorious for unilaterally declaring stuff spam and blocking it even before it gets to your account to be put in the spam folder. If they aren't able to help you, you might want to try creating an alternate account for email somewhere else temporarily.

Like I said, our summer intern is working on fixing up a lot of things about the notification and email system that should hopefully make the issue less of a problem, and at the very least will make sure that notifications of replies to community entries and your comments in others' journals will go through the on-site inbox, which will mean you can at least check the on-site inbox for stuff that your email provider ate. Ultimately, though, the problem is that email is a crappy and unreliable protocol sometimes :(