mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2021-12-10 10:25 am

Search Offline (possibly for a few days)

Hi all,

Unfortunately, the hardware that powers our search system has been taken offline due to 'retirement.' This means that the search functions are disabled until we are able to resolve this, and it may take a couple of days.

I'll update more when I have a better timeline on restoring the service.

When search is back online, it may take some time to re-index all the content, but we won't "lose" anything from our search system since we don't use it as primary storage.

-Mark

yourlibrarian: Surprised Pepper (AVEN-SurprisedPepper-ebsolutely.png)

[personal profile] yourlibrarian 2021-12-10 06:33 pm (UTC)(link)
Thanks for the heads up! I use search every week for something so am glad to know what might be happening.

sarajayechan: Eirika looking determined, preparing to strike an enemy (Default)

[personal profile] sarajayechan 2021-12-10 06:57 pm (UTC)(link)
Gotcha. I don't use search religiously but thanks for the heads-up in case I suddenly wanted to. Good luck with the restoration!
ride_4ever: (Dreamwidth Shiny)

[personal profile] ride_4ever 2021-12-10 07:08 pm (UTC)(link)
Thanks for keeping us posted on the "hardware happenings".
badly_knitted: (Jack - Big Smile)

[personal profile] badly_knitted 2021-12-10 07:38 pm (UTC)(link)
Thanks for keeping us informed!
the: (toffee bastard)

[personal profile] the 2021-12-10 07:43 pm (UTC)(link)
Retirement is such a milestone! I'm so happy for it. I wonder what new and fulfilling hobbies it will discover in its golden years.

On the real, best of luck resolving the issue! Thanks for all you do and for keeping us in the loop. <3
jeweledeyes: Patrick from Spongebob Squarepants says "tee-hee" (Patrick tee-hee)

[personal profile] jeweledeyes 2021-12-11 03:30 am (UTC)(link)
Thank you for making the joke I was thinking but was too embarrassed to post
darth_eldritch: (iSith)

[personal profile] darth_eldritch 2021-12-10 08:16 pm (UTC)(link)
Thanks for the info!

I wish all customer service was like this.
kore: (Default)

[personal profile] kore 2021-12-10 08:17 pm (UTC)(link)
What a pain for you guys! Thank you for letting us know, and being as transparent and open as always.
akatsija: (gotcha!)

Thank you for the update

[personal profile] akatsija 2021-12-10 08:23 pm (UTC)(link)
Thank you.

--
А.Кац и Я
paserbyp: (Default)

[personal profile] paserbyp 2021-12-10 09:08 pm (UTC)(link)
Retirement it is when replacement first put to service. 'Retirement' when it take a couple of days and means that hardware was dead and we're looking for emergency replacement ASAP. Correct me if I was wrong?
sporky_rat: A Dreamsheep dreaming of DW Support (_support)

[personal profile] sporky_rat 2021-12-10 10:40 pm (UTC)(link)

Search needs rewriting or patching (I am not a dev, I just hang out with them) due to a giant security hole in Java, a lot of various web places are dealing with it right now.

paserbyp: (Default)

[personal profile] paserbyp 2021-12-10 10:48 pm (UTC)(link)
Patching and retirement are different terms for not a dev person. Anyway. I don’t know how search impacted by this: https://portswigger.net/daily-swig/log4shell-vulnerability-poses-critical-threat-to-applications-using-ubiquitous-java-logging-package-apache-log4j
kareila: Taking refuge from falling debris under a computer desk. (computercrash)

[personal profile] kareila 2021-12-10 11:54 pm (UTC)(link)
With respect, I do not believe that DW is affected by the Java exploit at all, it's just a confluence of timing.
paserbyp: (Default)

[personal profile] paserbyp 2021-12-11 03:35 pm (UTC)(link)
Agreed.
overfix8: A single eye with long lashes. In place of a pupil is the number eight. The iris has colors of a galaxy and is filled with stars (Default)

[personal profile] overfix8 2021-12-11 12:35 am (UTC)(link)
Goodness. Well, good luck with fixing it, y'all
winterbird: (calm - cute cat)

[personal profile] winterbird 2021-12-11 01:58 am (UTC)(link)
Ah this explains it! Good luck, and thank you for keeping us apprised!
pronker: barnabas and angelique vibing (Default)

[personal profile] pronker 2021-12-11 08:10 am (UTC)(link)
Best wishes on your behind the scenes work - we appreciate it.
juniperberry: a pair of legs pointing towards the sky in the middle of a field of yellow flowers (walking in the sky)

[personal profile] juniperberry 2021-12-11 11:38 am (UTC)(link)
Thank you, both for the hard work and the updates!
kelkyag: eye-shaped patterns on birch trunk (birch eyes)

[personal profile] kelkyag 2021-12-11 04:00 pm (UTC)(link)
I'd just tried searching my journal and was wondering why it was taking so long. Thank you for the update!
silveradept: A kodama with a trombone. The trombone is playing music, even though it is held in a rest position (Default)

[personal profile] silveradept 2021-12-11 04:09 pm (UTC)(link)
Good to know. Thank you for the notification.
mellowtigger: (penguin coder)

[personal profile] mellowtigger 2021-12-11 04:15 pm (UTC)(link)
Fyi, the last time I tried to embed a Google ID to my blog (and it's been a while), that Dreamwidth process failed. I do like that option for searching for old posts directly at Google. It served me well ages ago at LJ.
(reply from suspended user)