mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2009-05-17 09:26 pm

brief unexpected downtime

Hi, sorry for the downtime. The main incoming server that everybody connects to before getting farmed off to one of the other servers crashed, according to Slicehost. As expected, the backup server took over and the site was back up a few minutes later.

The followup problem (seeing the Apache default page) happened when the primary server came back up and it "took over" the site again. But of course, it took over and wasn't quite ready to give everybody the right stuff and threw some errors.

It should be all good now. If I hear anything else from Slicehost I'll let you know. Sorry for the inconvenience, I hope we didn't eat many posts. :(
wildmachinery: (Default)

[personal profile] wildmachinery 2009-05-18 04:47 am (UTC)(link)
is there a reason i can't see usernames or community names for individual entries on my reading page? i did the thing where i went through the code for my personal layout and replaced "friends" with whatever dw said to replace it with (totally blanking out, sorry), and it worked for a while, but now it's back to just not showing the names again. apologies if this has already been explained elsewhere, but i can't seem to find anything.
afuna: Cat under a blanket. Text: "Cats are just little people with Fur and Fangs" (Default)

[personal profile] afuna 2009-05-18 05:57 am (UTC)(link)
Hmm, we didn't touch anything in that area. Could you double-check that your layout says "read" instead of "friends" in the various $p.view == "friends" bits?
meallanmouse: (Firefly | Zoe | Feeling Good)

[personal profile] meallanmouse 2009-05-18 06:22 am (UTC)(link)
I was wondering about that too! Thank you for the fix! =)
meallanmouse: (Default)

[personal profile] meallanmouse 2009-05-18 11:14 pm (UTC)(link)
Additionally: $.view == "friends" also needs to become $.view == "read" as a side-note. I had to get two of those in my particular style layer in addition to the $p.view == "friends" ones. :)

ovelia: (grieving lion)

[personal profile] ovelia 2009-05-18 05:18 am (UTC)(link)
Wow, I didn't even notice the site was down. :)
althea_valara: Icon of Squall from Final Fantasy 8, drawn in ink. (squall)

[personal profile] althea_valara 2009-05-18 01:06 pm (UTC)(link)
1) You have an awesome Squall icon.
2) Your name is [personal profile] larxene.

This means you = awesome. :D
ovelia: (starry-eyed)

[personal profile] ovelia 2009-05-18 06:03 pm (UTC)(link)
Aww, thank you! ^_^
magycmyste: (sexysquall)

[personal profile] magycmyste 2009-05-19 12:31 am (UTC)(link)
For that matter, so do you. Could I possibly have permission to use it?

(I'm a little Squall-obsessive, and that's such pretty linework!)
althea_valara: Icon of Squall from Final Fantasy 8, drawn in ink. (squall)

[personal profile] althea_valara 2009-05-19 12:46 am (UTC)(link)
Squall is my very favorite character EVER. <3

And yup, you can use the icon. :) Credit goes to [livejournal.com profile] atelierjoh on LiveJournal.
magycmyste: (Default)

[personal profile] magycmyste 2009-05-19 12:50 am (UTC)(link)
Thank you!

just my reply to a previous maintenance post

[personal profile] babysprite 2009-05-18 05:21 am (UTC)(link)
No need to apologize. We're in beta and things are going to happen. In fact, this is THE TIME for things to happen and opportunities to improve on the code and the system(s) hosting Dw.
/\__/\
(='.'=)
(")_(")
Music: Bruce Springsteen - The River
hederahelix: Mature General Organa and "A woman's place is leading the resistance." (Default)

[personal profile] hederahelix 2009-05-18 05:30 am (UTC)(link)
You know what makes me happy about Dreamwidth? That you guys posted that quickly to explain what happened. Thanks for letting us know what was going on.
magycmyste: (Default)

[personal profile] magycmyste 2009-05-18 06:06 am (UTC)(link)
I second this comment.

Thanks for letting us know what happened, Mark!

[personal profile] featherswift 2009-05-18 05:41 pm (UTC)(link)
Third'd.
sami: (Default)

[personal profile] sami 2009-05-18 06:09 am (UTC)(link)
DEAR SERVERS

POSTS ARE NOT FOR NOMS

YOU CAN'T HAS POSTS FOR EATS

DUN DO THAT KPLX :( :( :( :( :(
amadi: A bouquet of dark purple roses (Default)

[personal profile] amadi 2009-05-18 06:32 am (UTC)(link)
I mentioned on my public Twitter my hopes to get this resolved with Slicehost quickly, but privately I said what I'll reiterate here: the transparency is greatly appreciated. Knowing what the problems actually are and what's being done to address and resolve them, and to know so quickly, is refreshing and reassuring. Thank you!

[personal profile] gryphonwing 2009-05-18 07:47 am (UTC)(link)
...there was downtime?

I've been posting, crossposting, and editing pretty steadily for ages. Maybe it all happened while I was in the restroom...

Kinda cool to see an apology for something you didn't notice happening.

[personal profile] xdawnfirex_fic 2009-05-19 02:40 am (UTC)(link)
See what you get for going to the restroom?
jackandahat: A brown otter, no text. (Default)

[personal profile] jackandahat 2009-05-18 08:57 am (UTC)(link)
Echoing what they said - thank you for keeping us in the loop.

*Is definitely getting a paid account ASAP*
willow: Red haired, dark skinned, lollipop girl (Default)

[personal profile] willow 2009-05-18 09:29 am (UTC)(link)
Somebody's host is being unrealistic about some stuff, maybe? And as someone else has said - Beta's the time to be discovering that.
aroihkin: (RK :// Hee~)

[personal profile] aroihkin 2009-05-18 12:18 pm (UTC)(link)
It's pretty funny that we're all so shell-shocked from that other site that we're like "OMG YAY UPDATES THANK YOU OMG ...wait, it was down?".

Funny, but kinda nice!

shell-shocked

[personal profile] babysprite 2009-05-18 04:53 pm (UTC)(link)
That is SO THE TRUTH. :-0 (sorry for yelling) I'm a little blown away, myself; by the transparency of DW.

O.M.G., they're actually telling us what's going on! (LOL) :0D
/\__/\
(='.'=)
(")_(")
Music: Joan Jett - Me and the Boys
lichking: (Default)

[personal profile] lichking 2009-05-18 04:26 pm (UTC)(link)
It is nice you gave an explanation as so few do that. It is nice to see the Lich King's.... I mean your domain growing bigger every day.
baggyeyes: Bugs Bunny and the Bull (Default)

[personal profile] baggyeyes 2009-05-18 07:56 pm (UTC)(link)
Man, I didn't even notice. BUt then, I have not been uber-active as of late. :-/