denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2016-12-03 11:02 pm

(no subject)

The site slowdown tonight (Saturday night) is due to database load -- Saturday nights are one of our busiest times and we're still going to need to do some performance tweaks to our new setup over the next few days as we run into load issues. (Some problems only show up once all y'all start banging on the site!) We've made a few changes now that will improve things for some people, and will do a more permanent fix later on tonight or tomorrow morning once the traffic dies down, since doing it now would just increase database load.

Site performance may continue to be rocky on and off for the next few days until we get everything tuned the way it needs to be tuned -- thank you for your patience!
kareila: (Default)

Re: Pictures working now; old "Save" bug still here

[personal profile] kareila 2016-12-06 07:22 am (UTC)(link)
You're welcome to try contacting them yourself! When I looked just now, they required a username and password to access their Developer Support area. The regular contact form seems geared toward reporting content, not software bugs.
thnidu: my familiar. "Beanie Baby" -type dragon, red with white wings (Default)

Re: Pictures working now; old "Save" bug still here

[personal profile] thnidu 2016-12-06 08:07 am (UTC)(link)

Grrrr. I'll try that but not now, it's 3 am.