karzilla: a green fist above the word SMASH! (Default)
Karzilla, Destroyer of Bugs ([staff profile] karzilla) wrote in [site community profile] dw_maintenance2016-04-10 05:08 pm

status update

The problem we were having earlier today with failed crossposts was due to a merge conflict in one of the code modules that the crosspost worker uses. I thought the merge conflict was fixed before the changed module was pushed live, but apparently it was not. Alas! Woe! But [personal profile] alierak fixed it a few hours after we were informed of the problem, and crossposts should now be back to normal.

A short while ago, a few of you started reporting a new issue with loading Dreamwidth pages via https. This was not related to the code push, but rather an update to the SSL certificates that we use, which were going to expire soon. One of the intermediate certificates was not in the correct format, and that problem is also now fixed.

If there is anything ELSE not working, do let us know, either by commenting here or opening a support request. Thanks everyone!
azurelunatic: "I've got A.D.D. and magic markers. Oh, the thrills I will have." Pile of uncapped bright markers.  (attention span)

[personal profile] azurelunatic 2016-04-11 06:07 am (UTC)(link)
Please don't feel too bad about it! I can't think of a single member of the support team who hasn't been caught by those settings at one point or another, despite it being high on the list of things to check first. :)
heliopausa: (Default)

[personal profile] heliopausa 2016-04-11 06:13 am (UTC)(link)
Thanks! :)