Imported content removal tool

[denise]

For people who got bitten by LJ's bug that was causing duplicate content in your account after importing content from LJ, we've finished the tool that will help you clean up your account without having to delete each individual post or comment.

This tool will remove all imported content from your account, not just duplicate imported content. (Basically, there's no way for us to tell which version of a post or comment is the 'original' and which is the duplicate, so we need to remove them both and let you re-import from scratch.) Once you've removed all imported content, you can then re-import your content from scratch.

Warnings: This can't be undone. Once you hit the button to delete all imported content, it can't be stopped. It will remove all imported content from your account, no matter how long ago you imported it. If you've deleted posts or comments on LJ since you first imported, they can't be re-imported into your account on Dreamwidth after you remove all imported content.

Reassurances: It will only touch imported content (with the exception of: If an entry was imported, and then someone commented on that entry on Dreamwidth, running this tool will delete that entry and all associated comments, including any comments that were made on Dreamwidth.) We've tested it pretty heavily (although there's always a chance for weird bugs).

If you want to use the tool to clean up your account, it's here.

EDIT: Also, I forgot to mention: if you're one of the people who were affected by the issue with the system telling you that your comments had imported successfully but the comments weren't appearing in your account, you can now try your import again, and it should work this time!

Comments

Re: Double Trouble Again

[izmeina]

That was quick! So manual cross posting means ticking the cross post box for each individual entry rather than using some generic cross post setting?
Must go tweek that now

Thanks once again.

Re: Double Trouble Again

[denise]

Hmm, no, if you have crossposting set up and turned on by default, that counts as posting through DW and using the DW crossposter. (I might have spoken too soon: I only glanced at the backend properties for one of your entries.)

If you have been using the crossposter on DW and you're still getting duplicate content when you import -- and yes, please do try one more time to delete imported content using the tool in the post above and then reimport -- then open a support request and someone can look into it in a bit more depth, although (same caveat I'm giving everyone) it will take a while for someone to get back to you: very few people can do the troubleshooting involved and we've spent most of the past month on compensating for LJ glitches and import problems, so we're going to have to put investigating anything that's more than a quick fix on hold for a while to tend to other stuff.

Re: Double Trouble Again

[fyreharper]

Minor point of clarification: manual crossposting (i.e. that which results in duplicates) would be if you copy-pasted your entries into LJ, rather than using DW's crossposting function. It shouldn't matter whether that's by ticking the box per individual entry or having crossposting set as default.