denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2012-11-15 09:01 pm

Imported content removal tool

For people who got bitten by LJ's bug that was causing duplicate content in your account after importing content from LJ, we've finished the tool that will help you clean up your account without having to delete each individual post or comment.

This tool will remove all imported content from your account, not just duplicate imported content. (Basically, there's no way for us to tell which version of a post or comment is the 'original' and which is the duplicate, so we need to remove them both and let you re-import from scratch.) Once you've removed all imported content, you can then re-import your content from scratch.

Warnings: This can't be undone. Once you hit the button to delete all imported content, it can't be stopped. It will remove all imported content from your account, no matter how long ago you imported it. If you've deleted posts or comments on LJ since you first imported, they can't be re-imported into your account on Dreamwidth after you remove all imported content.

Reassurances: It will only touch imported content (with the exception of: If an entry was imported, and then someone commented on that entry on Dreamwidth, running this tool will delete that entry and all associated comments, including any comments that were made on Dreamwidth.) We've tested it pretty heavily (although there's always a chance for weird bugs).

If you want to use the tool to clean up your account, it's here.

EDIT: Also, I forgot to mention: if you're one of the people who were affected by the issue with the system telling you that your comments had imported successfully but the comments weren't appearing in your account, you can now try your import again, and it should work this time!
sasha_feather: Retro-style poster of skier on pluto.   (Default)

[personal profile] sasha_feather 2012-11-16 02:23 am (UTC)(link)
cyprinella: a red octopus on a white background with a red star above it (Default)

[personal profile] cyprinella 2012-11-16 02:32 am (UTC)(link)
Can you specify which service to delete? I've got posts imported from Journalfen when that was still a possibility that I wouldn't want to go since we can't import from there any more.

[personal profile] rowrbazzle 2012-11-16 02:42 am (UTC)(link)
Thank you.


wallflowerish: (yotsuba)

[personal profile] wallflowerish 2012-11-16 02:46 am (UTC)(link)
Yay! Thank you!
weber_dubois22: (Brillance)

[personal profile] weber_dubois22 2012-11-16 02:52 am (UTC)(link)
Is this is a natural glitch that occurs during importing, or something LiveJournal does under the assumption that it's aware its users are moving information from their site to

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[personal profile] weber_dubois22 - 2012-11-16 03:03 (UTC) - Expand
msilverstar: (billy-viggo kiss)

[personal profile] msilverstar 2012-11-16 03:08 am (UTC)(link)
I'm having a hell of a time trying to import a community, is that even working right now? I know the livejournal password is right, because I can log in with it, but I keep getting errors.
jordannamorgan: The artwork "Ascending and Descending", by M. C. Escher. (Default)

[personal profile] jordannamorgan 2012-11-16 03:17 am (UTC)(link)
Just so I'm perfectly clear on this: comments can be imported from LJ without problems now? I'm one of those who was able to import everything else recently, but comments didn't work, so that's what I've been waiting to hear a specific green-light on.

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[personal profile] jordannamorgan - 2012-11-16 03:32 (UTC) - Expand

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[personal profile] zarhooie - 2012-11-16 04:48 (UTC) - Expand
cellio: (Default)

[personal profile] cellio 2012-11-16 03:40 am (UTC)(link)
Thanks for the good news!

Has there been any progress on the failed import of comments from a week or so back? My profile claims 20k+ comments, but they didn't make it. I know you had a bug report about that (somebody, perhaps you, told me so) and that devs were working on a fix. Is the duplicate-import problem part of that, or are these unrelated?

I'll delete imported content and try again once I hear that comments should work, but I won't bang on your servers before then. (I've been on LJ for 11+ years. I' stuff.)

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[personal profile] cellio - 2012-11-16 14:06 (UTC) - Expand

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[staff profile] mark - 2012-11-17 09:23 (UTC) - Expand

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astro_noms: (bandom: color of danger)

[personal profile] astro_noms 2012-11-16 04:20 am (UTC)(link)
Yay! I've recently noticed a *ton of doubled entries, so this is very good news.

Is there a notification sent to us after the imported stuff's been removed? I realize there's probably a mile-long queue for it to be done, so I'm not expecting it right away, but I don't want to run the importer again and have the two processes end up conflicting.

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[personal profile] cellio - 2012-11-16 14:06 (UTC) - Expand
ozqueen: (Default)

[personal profile] ozqueen 2012-11-16 04:32 am (UTC)(link)
I don't need this tool, but I'm stopping in to give you love, Dreamwidth ♥
zarhooie: Girl on a blueberry bramble looking happy. Text: Kat (Dreamwidth swirl (red))

[personal profile] zarhooie 2012-11-16 04:52 am (UTC)(link)
Dreamwidth <3's you too!
sholio: sun on winter trees (Default)

[personal profile] sholio 2012-11-16 04:55 am (UTC)(link)
Oh YAYYYYY! Thank you! (And I had assumed that it was just me, because it seemed to be associated with renaming my account. In a weird way, it's a relief to know that my journal wasn't the only one it had happened to.)

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heresluck: (Default)

[personal profile] heresluck 2012-11-16 05:10 am (UTC)(link)
I love you guys.

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[personal profile] narrativian - 2012-11-16 09:05 (UTC) - Expand

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elfy: (Default)

[personal profile] elfy 2012-11-16 07:55 am (UTC)(link)

If I once imported my LJ and all went fine, but went on posting there (LJ) without crossposting here ... what happens if I import my LJ again? Will I have everything twice except the most recent entries? Or will it sync just the new stuff?
fliegerhorst: mother 2/earthbound: ness, monsters (mthr » pic#3007309)

[personal profile] fliegerhorst 2012-11-16 11:05 am (UTC)(link)
Well, that was fast. I just tried this, and it worked without any problems! Thank you guys so much for this tool!
nanbungaku: (imtheshit)

[personal profile] nanbungaku 2012-11-16 11:09 am (UTC)(link)
I don't really need this tool, just passing by to say how much I appreciate all the things you guys do for us!
girlfmkitty: (sign!thank you)

[personal profile] girlfmkitty 2012-11-16 02:32 pm (UTC)(link)
Works like a dream! Thank you so much for this tool! <3
nicefinalbeam: (Default)

[personal profile] nicefinalbeam 2012-11-16 04:07 pm (UTC)(link)
This will solve the problem I had with duplicates. I'm always so impressed with how you respond to users on your site. Thank you! ♥
triadruid: Apollo and the Raven, c. 480 BC , Pistoxenus Painter  (Default)

[personal profile] triadruid 2012-11-16 04:48 pm (UTC)(link)
I'm pretty sure I know the answer to this, but... a posted entry that has DW-comments on it will get killed along with those comments, right?
zarhooie: Girl on a blueberry bramble looking happy. Text: Kat (Default)

[personal profile] zarhooie 2012-11-16 04:57 pm (UTC)(link)
Yes. If the entry is imported from LiveJournal, then is commented on once it hits Dreamwidth, the comments will go away once the ICoRT is run. That happens because there's no such thing as a comment without an entry.
izmeina: (Default)

Double Trouble Again

[personal profile] izmeina 2012-11-16 05:51 pm (UTC)(link)
Was delighted to find this post with the cure for those pesky duplicates. But the map turned out to be not quite the territory.

Did the LJ import delete thing in order to get rid of duplicates from May 2009 after the last import which was nearly a year ago (45 weeks according to the import page)
This time the new import did bring all the comments, entries and user pics over and very quickly too but once again all the entries since mid May 2009 are duplicates

Will I need to delete the LJ imports again or is there some other work around?

Re: Double Trouble Again

[personal profile] izmeina - 2012-11-16 18:06 (UTC) - Expand

Re: Double Trouble Again

[personal profile] fyreharper - 2012-11-16 19:12 (UTC) - Expand
insomnikat: (.D - RAWR!)

[personal profile] insomnikat 2012-11-16 06:34 pm (UTC)(link)
Thank you :D
got_swagger: (F:  Walter - Slurpee)

[personal profile] got_swagger 2012-11-16 08:20 pm (UTC)(link)
I've held off on importing (I like to import every week or so - even moreso now that I tag wrangled and have everything perfect!) since the original notice went up and I'm thrilled to be able to import again!

Thank you so much for the awesome support and transparency you give us.

ETA: I forgot to mention that my import last night went smooth as silk!
Edited 2012-11-16 20:21 (UTC)
mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)

[staff profile] mark 2012-11-17 09:25 am (UTC)(link)
Glad it went well, thanks for letting us know!
bluebellanon: (Default)

[personal profile] bluebellanon 2012-11-18 06:44 pm (UTC)(link)
Do you happen to know if anyone else has been having a problem where not all entries are imported over?

Because I just repeated the [community profile] sherlock_bbc import from [ profile] sherlockbbc to get the comments and it looks like an entry hasn't transferred. I don't know if there's more than that, but that's one I've noticed straight away.

The entry in question is this: if that helps at all!

ETA: I just noticed I also have a lot of duplicate entries. Did I need to run the removal tool first? I though DW took already existing entries into account when running new imports? Sorry to be such a pain! I'm new to all this. :)
Edited 2012-11-18 18:48 (UTC)
bookish_blonde: (Default)

[personal profile] bookish_blonde 2012-11-19 12:33 am (UTC)(link)
Any word on the CDN issue with icons not loading? I had a few that weren't showing up, but they came back and then my default stopped working. It's been a couple of weeks now. I'm using Firefox, and I have cleared cache/cookies, but that only lasts for an hour or so before it stops working again.
tucuxi: (Default)

[personal profile] tucuxi 2012-11-21 02:24 am (UTC)(link)
Thanks! This is awesome, and I appreciate you guys looking into it and fixing it so quickly!
marilla_pm67: (Torchwood - Jack shirtless)

[personal profile] marilla_pm67 2012-11-21 09:50 am (UTC)(link)
Great !!!

Question, maybe I understand it wonky, but if someone use the deleting tool, and then want to reimport the content, it's Impossible?? or did I understand this sentence: "they can't be re-imported into your account on Dreamwidth after you remove all imported content." falsely?

BTW, I used the cross posting tool from DW, and wanted to only import the comments, but it seems it doesn't work :( - try again later...


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[personal profile] marilla_pm67 - 2012-11-21 10:14 (UTC) - Expand

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