Update on the importer

[mark]

(I am posting this on behalf of zarhooie, one of our Support Administrators.)

Hello Dreamwidth! Kat here!

As you may have noticed, we are experiencing some issues with importing comments from LiveJournal. They made some changes to their code, which broke the way our importer retrieves comments. Mark knows what is wrong, and is working on it. Unfortunately, it's going to be a day or two before it's fixed.

For right now, hold tight and don't retry your import. Once it's fixed, someone will post here and then you can try again. Thank you for your patience!

Best,
  Kat (zarhooie)
  Dreamwidth Support

Comments

[darth_eldritch]

Thank you for this update!

I had this problem, but I didn't worry about it because I know you guys would be on it!

[katsfic]

Is this the reason that the importer uploaded duplicate (and triplicate) entries as well?

[sharpiefan]

Would this be the reason I'm getting reports of successful imports I haven't requested? (I've only had them twice for the same thing when I last imported stuff way back in 2010. And yes, I've got a support ticket open for it...)

[ironed_orchid]

Thanks for updating us.

[fakesshorthand]

Thanks so much for keeping us in the loop. So much love for ya'll. :D

[weber_dubois22]

I figured as much. Thank you for the heads up, guys :)

[keiliss]

Thank you, I'd wondered if that was the problem.

[minuial_nuwing]

Thanks for the update!

[ficwriter1966]

You guys ROCK.

I joined DW in the summer of 2011 and attempted to import my LJ stuff then, but it was too massive. A friend suggested I try again, and this time it worked - and I'm tickled pink! Looking forward to being able to bring over all the comments as well.

Thanks for your awesomeness! :)

[zarhooie]

Possible! Open a request for that, please.

[zarhooie]

Possible! It could also just be a glitch in the system.

[jordannamorgan]

Thanks. I'm a relative newbie tentatively switching over from LJ, so hitting a glitch first thing was not particularly auspicious. Glad to know it's being worked on.

[katsfic]

Already done, thank you. :)

[avictoriangirl]

Awesome! Thank you!

[zarhooie]

It can sometimes take a day or so for Support to recognize a pattern and to get it resolved. I know it's frustrating, but we are totally on top of it!

[cahwyguy]

Any connection between this and OpenID problems? I opened a support request because the Social Login plugin on my Wordpress site was unable to log in a Dreamwidth user (i.e., me) via OpenID. I want to make sure that DreamWidth users can log in via OpenID before I move over here from LJ.

( if you wish to try it yourself, the Wordpress site is www.cahighways.org/wordpress )

[jchrys]

Thanks for the update!

[zarhooie]

Unfortunately, a connection is unlikely. OpenID has always been a little glitchy, but we're looking into it.

[loki_of_sassgaard]

One thing you will soon notice, if you haven't already, is that you are far more likely to get a response at all if you're having a problem with DW.

I seem to recall the importer getting a bit overwhelmed the last time there was a big migration from LJ, but it was fixed fairly quickly.

[cahwyguy]

Thanks. Let me know what you find out, and feel free to test it from my site.

[lnhammer]

Ah, that's what it was. Was wondering. Will wait to try again.

---L.

[amai_kaminari]

Thank you for the communication! :)

[quinntaessentia]

You are awesome, thanks so much for getting on to it.

[decemberkitten]

Ahhh, you guys are amazing! It's so nice to actually get updates about what's going on! Thank you! :)

[greerwatson]

I came here to ask what was (or wasn't) going on, and see you're already on it. Great!