Update on the importer

[mark]

(I am posting this on behalf of zarhooie, one of our Support Administrators.)

Hello Dreamwidth! Kat here!

As you may have noticed, we are experiencing some issues with importing comments from LiveJournal. They made some changes to their code, which broke the way our importer retrieves comments. Mark knows what is wrong, and is working on it. Unfortunately, it's going to be a day or two before it's fixed.

For right now, hold tight and don't retry your import. Once it's fixed, someone will post here and then you can try again. Thank you for your patience!

Best,
  Kat (zarhooie)
  Dreamwidth Support

Comments

[jordannamorgan]

Thanks. I'm a relative newbie tentatively switching over from LJ, so hitting a glitch first thing was not particularly auspicious. Glad to know it's being worked on.

[zarhooie]

It can sometimes take a day or so for Support to recognize a pattern and to get it resolved. I know it's frustrating, but we are totally on top of it!

[moem]

Compared to what we're used to on some other sites *ahem*, 'a day or so' is sheer magic!

[loki_of_sassgaard]

One thing you will soon notice, if you haven't already, is that you are far more likely to get a response at all if you're having a problem with DW.

I seem to recall the importer getting a bit overwhelmed the last time there was a big migration from LJ, but it was fixed fairly quickly.