mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2011-12-30 11:21 am

Updating MogileFS and other backend code

Hi all,

I'm doing some updates on our backend file storage system. This should be transparent, but there may be a brief window where icons aren't loading. Please let me know if you are having any trouble or see any problems!
moem: A computer drawing that looks like me. (Default)

[personal profile] moem 2011-12-30 07:47 pm (UTC)(link)
Thank you! We like how you keep us in the loop.
crystalpyramid: (Default)

[personal profile] crystalpyramid 2011-12-30 08:02 pm (UTC)(link)
Had a problem earlier today where a filter edit wasn't going through, but it's fine now. Not sure if that was related or not.
moragmacpherson: (Default)

[personal profile] moragmacpherson 2011-12-30 08:59 pm (UTC)(link)
This explains so much. Thanks for the warning!
wendelah1: (Default)

[personal profile] wendelah1 2011-12-30 09:17 pm (UTC)(link)
Hi. I'm not sure if this is relevant. I am logged in, but when I go to my page, I can't see any of my own locked entries. If I navigate away from my page, by say typing in a journal into the search, I'm clearly logged in, although I haven't tried to find any locked entries on my reading page. Obviously, I can't edit or comment on anything that's not public of my own, which is leaving me feeling rather curious. I'm not posting anything else here until I get this straightened out.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-12-30 09:24 pm (UTC)(link)
Can you try logging out of the site, clearing your browser cache, logging back in, and reloading the page? Those symptoms generally mean that your browser is storing an outdated version of the page.
wendelah1: (Default)

[personal profile] wendelah1 2011-12-30 09:29 pm (UTC)(link)
I have heard this theory before. I cleared my cache and will try logging out and logging back in. I'm not sure why suddenly I'd be seeing an outmoded page but it's worth a shot.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-12-30 09:32 pm (UTC)(link)
*nod* It may be something more sinister, but doing that first will help us rule out the obvious!
wendelah1: (Default)

[personal profile] wendelah1 2011-12-30 09:45 pm (UTC)(link)
Okay, I logged out and cleared my cache (again, just in case) and logged back in. I can get to my locked entry comments from my inbox, and probably everywhere else as long as I don't try to navigate from my own page directly, but I still can't see my locked entries from my own page.

Edit: I can't see locked entries on my reading page either, unless I navigate there indirectly, say from my profile page or by typing into search.

This is weird.
Edited 2011-12-30 22:07 (UTC)
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-12-30 10:45 pm (UTC)(link)
hmmmmm. This is very weird, yes!

I poked Mark to see if he has any ideas, I may come back and ask you some more questions :)
wendelah1: (Default)

[personal profile] wendelah1 2011-12-30 11:07 pm (UTC)(link)
I am not having any problems using my laptop. I'll try expiring all of my sessions from this computer and see what happens. It must be an issue on my end, I just can't imagine what it could be.
sophie: A cartoon-like representation of a girl standing on a hill, with brown hair, blue eyes, a flowery top, and blue skirt. ☀ (Default)

[personal profile] sophie 2011-12-30 11:36 pm (UTC)(link)
Can any of your friends see your locked posts if they look at your journal in your style? I'm wondering if there might be something weird going on with the style.
wendelah1: (Default)

[personal profile] wendelah1 2011-12-30 11:52 pm (UTC)(link)
No, I think it must have to do with my browser on my desktop, because I am on my laptop and the site is working fine. I'm going to try running my antivirus and then C-Cleaner and if worse comes to worst, I'll either download Chrome or uninstall and reinstall Firefox (shudders).
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-12-30 11:59 pm (UTC)(link)
Okay, that makes it even weirder. I'm wondering if maybe the browser has some kind of aggressive caching going on? ...yeah, I got nothin'.

Good luck in getting the desktop fixed :/
monanotlisa: symbol, image, ttrpg, party, pun about rolling dice and getting rolling (Default)

[personal profile] monanotlisa 2012-01-15 11:25 pm (UTC)(link)
Butting in because I followed this earlier; I keep having the whole Keep-Getting-Logged-Out issue: it's *not* the lack of cache-clearing, and I do assume it is FireFox's fault because on Chrome, I retain my login. Only Chrome is a commercial instrument in a million ways, making it impossible to block those fifteen million advertisements out there, often blinking and headache-incuding, not to mention Chrome actively seems to discourage the same level of no-fucking-frills functionality, so I'd rather not use it because it frustrated me in every way that does not pertain to Dreamwidth.

It's true I can switch to Opera, but I'd rather not try the third browser just to view my home blog without logging in every five seconds...
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2012-01-15 11:35 pm (UTC)(link)
If you're only having problems in Firefox, the issue is likely with one of your extensions -- many people have reported problems with LJLogin and LJ Juggler in particular. Try disabling extensions in batches until you don't have the problem anymore, then add them back in one at a time until you figure out which one is the problem!
monanotlisa: symbol, image, ttrpg, party, pun about rolling dice and getting rolling (Default)

[personal profile] monanotlisa 2012-01-15 11:41 pm (UTC)(link)
Extensions; that could be it -- I tried googling some key words of my problem, but the Dreamwidth and Firefox and Login nexus was too wide.

Thanks, then! Will try...
monanotlisa: symbol, image, ttrpg, party, pun about rolling dice and getting rolling (Default)

[personal profile] monanotlisa 2011-12-30 10:08 pm (UTC)(link)
Today, I couldn't click on any entry buttons -- Preview, Post, Options -- for a while. Had to close and re-open FF (but again, could be the new version of the browser only).
piratebar: (family guy)

[personal profile] piratebar 2011-12-30 10:36 pm (UTC)(link)
thank you! :)
ardath_rekha: (Default)

[personal profile] ardath_rekha 2011-12-30 11:13 pm (UTC)(link)
I just started getting internal server errors when trying to customize journal themes for my RP accounts. I've opened a ticket for it but thought I'd drop a line here, too. The error only occurs if you try to change themes; as long as you're customizing a theme that you've already selected, things seem to work.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-12-30 11:23 pm (UTC)(link)
We're trying to figure out what's causing them! Right now it's looking like a problem with the Pound instance not being able to communicate properly. Waiting a few minutes, then refreshing, should make it possible to do whatevery ou were doing.
ratcreature: Tech-Voodoo: RatCreature waves a dead chicken over a computer. (voodoo)

[personal profile] ratcreature 2011-12-31 12:46 am (UTC)(link)
I just started to get internal server errors too, but am not customising anything, just refreshing my reading list, loading entries and once when I tried opening a profile. So far they've gone away on reload, but it's a bit tedious.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-12-31 12:55 am (UTC)(link)
I just updated with a new [site community profile] dw_maintenance entry about this and the slowdown issues we've been having this afternoon -- Mark's been working on diagnosing and fixing for a bit, and things should hopefully start to get better soon.

[personal profile] ex_tigre909 2011-12-31 12:49 am (UTC)(link)
I'm getting a lot of 'no data received, unable to load the webpage because the server sent no data' errors in Chrome, most of my icons are not loading, and general slowness.

Cleared my cache, reset my router/modem, logged back into my account, still getting these errors.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2011-12-31 12:55 am (UTC)(link)
I just updated with a new [site community profile] dw_maintenance entry about this and the slowdown issues we've been having this afternoon -- Mark's been working on diagnosing and fixing for a bit, and things should hopefully start to get better soon.

[personal profile] ex_tigre909 2011-12-31 12:56 am (UTC)(link)
Thank you for the prompt answer!
justpichi: (Default)

[personal profile] justpichi 2011-12-31 02:52 am (UTC)(link)
I have been so awed and impressed with the communication here, I just had to say that. Thank you for so consistently providing information on updates and problems that arise. You do fantastic work.
monanotlisa: symbol, image, ttrpg, party, pun about rolling dice and getting rolling (Default)

Re: +1

[personal profile] monanotlisa 2012-01-15 11:42 pm (UTC)(link)
Agreed. :)