mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2010-06-16 08:15 pm


Sorry for the downtime. One of our machines (our master database) locked up. We failed over to the secondary and we're back up and running now.

It took a little while because I was on the road and had to find a safe place to park, and I decided to use the opportunity to do a system update on the secondary database before it became the master. (Finding time to do system updates on databases is hard.)

Thanks for your patience, and I'm sorry for the downtime.
jadelennox: Senora Sabasa Garcia, by Goya (Default)

[personal profile] jadelennox 2010-06-17 03:16 am (UTC)(link)
Mark, you're awesome. You fixed that from the road? ♥
sara: S (Default)

[personal profile] sara 2010-06-17 03:17 am (UTC)(link)
This is also the part of the story that amuses me. Living in the future: it is kind of neat, in some ways.
devilc: Jupiter in her wedding tiara with the word "imagine" (Default)

[personal profile] devilc 2010-06-17 04:50 am (UTC)(link)
That's why Dreamwidth pays for me to have a cellular internet card, so I can fix things wherever I'm at.

The spice must flow.
linaelyn: (too sexy for my staff)

[personal profile] linaelyn 2010-06-17 05:27 am (UTC)(link)
Okay, this made me laugh.
boundbooks: Zhang Ziyi (star wars: tiny lego stormtrooper!)

[personal profile] boundbooks 2010-06-17 06:13 am (UTC)(link)
That quote is perfect! XD
atreides_lion: A clear picture of the sand trout on Leto's skin as he changes (Default)

[personal profile] atreides_lion 2010-06-17 05:42 pm (UTC)(link)
+dies laughing+
msilverstar: alan cumming smiling impishly (dimples)

[personal profile] msilverstar 2010-06-17 05:45 am (UTC)(link)
That definitely rocks!
frith: Eye of deer (Eye)

[personal profile] frith 2010-06-17 03:23 am (UTC)(link)
I'm also boggled by the 'fixed from the road' aspect. Not just fixed, updated on the fly from a car on the side of the road!
bewize: (Default)

[personal profile] bewize 2010-06-17 03:21 am (UTC)(link)
You guys had it fixed very quickly! Thank you so much. *glomps DW*
jalendavi_lady: Happy girl from Basara manga. (happy)

[personal profile] jalendavi_lady 2010-06-17 03:21 am (UTC)(link)
And here I thought you were totally awesome because the Twitter notification had been up for 15 minutes before I noticed the 404.

(Please say you didn't update Twitter until you were safely pulled over.)
j00j: rainbow over east berlin plattenbau apartments (Default)

[personal profile] j00j 2010-06-17 03:29 am (UTC)(link)
Thanks for the update and the speedy fix. Safe travels!
Edited 2010-06-17 03:30 (UTC)
bethany_lauren: (Default)

[personal profile] bethany_lauren 2010-06-17 03:37 am (UTC)(link)
I'm impressed. Fixing it from the road?

Wow. It really is the future, isn't it?

Can we have flying cars next?
sharpest_asp: Nate Ford sitting on a bench, Sophie Devereaux resting against his lap (Default)

[personal profile] sharpest_asp 2010-06-17 05:43 pm (UTC)(link)
sid: (Dreamwidth indigo)

[personal profile] sid 2010-06-17 03:38 am (UTC)(link)
You rock. :-)

[personal profile] rumors 2010-06-17 03:45 am (UTC)(link)
thanks a lot! ♥
alexseanchai: Blue and purple lightning (Default)

[personal profile] alexseanchai 2010-06-17 03:49 am (UTC)(link)
Oh is that what happened. Thanks for fixing it!
justhuman: (bunny2)

[personal profile] justhuman 2010-06-17 04:04 am (UTC)(link)
You had it fixed before I was done putting up a post at another site asking, Where's DW?

And you did it from the road - could you psychically fix my dryer?
devilc: For The Win! (FTW)

I love it when a plan comes together!

[personal profile] devilc 2010-06-17 04:46 am (UTC)(link)
I'd like to thank the DW servers for timing their meltdown and update almost to the minute of the duration of my nice hot bath.

Best. Downtime. Ever.


And thank you, Mark for strapping on cape and tights in that parking lot for us.
Edited (hit post too soon.) 2010-06-17 04:49 (UTC)
enotsola: (Default)

[personal profile] enotsola 2010-06-17 05:28 am (UTC)(link)
Unacceptable. I think next time, you need to have your brain wired directly into the servers so you can fix them at the speed of thought.
sollers: me in morris kit (Default)

[personal profile] sollers 2010-06-17 06:11 am (UTC)(link)
Thank you - and this is a general thing about DW - for keeping us so well informed.

As for fixing it from the roadside... I LOOOVE living in the future! In my past, the first computer I encountered, I walked around inside, and to make anything but a local telephone call we had to ring the operator and book it.
arethinn: Bastian from the Neverending Story with book, text "can't talk, dorking" (geeky (bastian dorking))

[personal profile] arethinn 2010-06-17 07:02 pm (UTC)(link)
There was downtime?
geminianeyes: Cute sisters from PW as kids (Default)

[personal profile] geminianeyes 2010-06-23 07:46 am (UTC)(link)
Exactly my thought. These people are awesome! :D
godplaysdice: A hand rolls a pair of red dice (Default)

[personal profile] godplaysdice 2010-06-18 01:03 am (UTC)(link)
I was really impressed with not only the communication, but how short the downtime was. Thank you for being so great and fixing it from a parking lot!
love: (Default)

[personal profile] love 2010-06-18 02:45 am (UTC)(link)
Awesome communications. I love how you guys run the place. As soon as you guys get that syndicated friends list up I'll be getting a paid account to check things out. I am actually holding off a move to my own server and Wordpress simply because I want to know how you guys work out!