Feb. 8th, 2012

mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
[staff profile] mark
Hi all,

We are currently working around a problem with our static file serving -- i.e., JavaScript, CSS, and image files. I had to move these back to our main web frontend instead of using the fast static frontend.

The root cause is that our hosting provider, ServerBeach, reassigned the IP address we were using for static content. They assigned it to one fo the new machines they are building for us. Given the vagaries of networks, I can't unassign that IP easily on my end. I have to kill the machine and it's still in provisioning, so I don't have access to it yet.

In order to work around this problem, I've had to make two changes -- use the main Perlbal infrastructure and turn off an optimization we use -- this is going to cause things to load a little slower. I will be working this evening to resolve the problem in a more efficient way.

My apologies for the issue here. I don't know why they reassigned our IP address, but as soon as I figure out what happened, I will let you know.

Thanks for your patience.


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