Jul. 27th, 2011

denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise
As many people have noticed, crossposting to LJ has been sort of hit-or-miss for the past few days. This is because LJ has been having some site slowness and periods of unreachability (their status page says that they're still working on restoring access for everyone).

If you get a failure message in your Dreamwidth inbox, just wait a little while, then edit the entry. Make sure the crosspost box is ticked, then save the entry again. It should re-attempt to crosspost at that time. (You may need to try a few times, or wait until access to LJ is more reliable.)

In the meantime, the site slowness last night and tonight isn't due to any sort of load -- there's been a process that gets stuck at that time of night, eating up the available CPU. We're working on figuring out what's causing the problem so that it doesn't keep happening.


EDIT: LiveJournal just posted the following statement on their status page:
LJ's statement )

So, it's likely that crossposting and importing to and from LJ will continue to be hit-or-miss, until they're able to either completely mitigate the DDoS traffic or the DDoS stops. We wish them good luck in dealing with this crap!
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise
As LJ has now officially confirmed that they're experiencing a DDoS attack, and a pretty nasty one at that, we've throttled the rate at which we attempt to crosspost entries, and reduced the number of times the process will try before it fails. (It was five tries at an interval of 10 seconds, 30 seconds, 60 seconds, 5 minutes, and 10 minutes; now it's three tries at 1 minute, 5 minutes, and 15 minutes.)

You don't need to do anything differently when posting your entries, but if you receive a failure notice after the third try (which should happen around 20 minutes after you try to crosspost your entry), wait a while and then try to crosspost again, by editing the entry, making sure the crosspost box is checked, and saving the entry.

If the crossposting continues to fail after that, just hang tight and wait a day or so before you try again. LJ's operations and engineering teams are doing everything they can to restore access to the site, including restoring the ability to post from elsewhere using the LJ protocol (which is what the Dreamwidth crossposter uses).

Importing from LJ is also affected by this, obviously, which is driving up the import queue. If you can, please consider waiting a few days to import your journal from LJ -- the process is likely to fail right now anyway. If you get a failure in your inbox when trying to import, just hang tight and try again in a few days.

If the traffic situation at LJ continues to worsen, or if the backup gets too large, we may temporarily disable LJ as an import source, in order to let the queue clear out a bit. If that happens, I'll post here about it again!

We wish LJ and the LJ team the absolute best of luck in dealing with this situation, and we hope that they can recover quickly!


EDIT: And the slowness on our end that some people were noting turned out to be another stuck process and Apache in general sucking up too much memory. [personal profile] alierak is monitoring and fixing.

EDIT #2: (1) The problems on our end involve some bug that's causing the webservers to work too hard that we're trying really hard to chase down the source of. If DW is slow or sluggish for you, that's the cause. We've put some measures in place to deal with it temporarily, and we're working on tracing down the root source of the problem. It's not traffic-related!

(2) If you comment, please try to keep it on the topic of Dreamwidth, not LJ -- we'd like to avoid the comments turning into a LJ-bashing session. Thanks, all.
Page generated Apr. 10th, 2026 08:00 pm
Powered by Dreamwidth Studios