Denise (![[staff profile]](https://www.dreamwidth.org/img/silk/identity/user_staff.png)
denise) wrote in ![[site community profile]](https://www.dreamwidth.org/img/comm_staff.png)
dw_maintenance2022-09-01 01:11 pm
denise) wrote in dw_maintenance2022-09-01 01:11 pm
Potential downtime this weekend (2 Sept - 5 Sept)
Beginning this weekend (2 Sept - 5 Sept), users may experience short periods of site slowdowns or difficulty accessing the site. If you do have access issues, they shouldn't last long for you in particular, but the length of time where access issues are possible should last for about a week or so. We wanted to warn you in advance. You may not notice anything, or the site may be down, slow, or unreachable for you for brief periods. The exact length of downtime, and the total potential downtime window, will depend on your internet provider's settings.
This downtime is necessary to move our domain nameservice, our content delivery network (CDN) services, and our denial-of-service protection services away from Cloudflare, our current provider of those services. We've been discussing migrating away from Cloudflare recently due to their refusal to deny services to sites that endanger people's offline security and incite and target people for offline harassment and physical violence. That conversation became more urgent yesterday when, in a blog post about the campaign to encourage Cloudflare to behave more responsibly regarding the types of sites they enable to remain on the internet, Cloudflare's CEO revealed that they regret past enforcement actions where they closed the accounts of sites containing child sexual abuse material and sites that advocate for white supremacist terrorism.
We do not believe we can ethically continue to retain the services of a company that could write that blog post. As those of you who've been with us for a while know, our guiding principles involve supporting our users' expression to the maximum extent possible, and we reaffirm our commitment to protecting as much of your content that's unpopular but legal under US law as we can. However, we also believe it's more vital, not less, for a company with such free-speech maximalist views to have clear, concrete, and well-enforced policies regarding content that does cross their lines, including refusing to provide services to sites that actively incite and manufacture threats to people's physical safety, contain child sex abuse material, or advocate or instruct people how to conduct terrorism. That Cloudflare refuses to refuse services to those types of sites, and has expressed regret about the instances in the past where they have refused services to those types of sites, means we feel we can no longer ethically retain their services.
Things may be slightly bumpy for a bit as we make the transition and work to find the best replacements for the services we've been relying on Cloudflare to provide. We're very sorry for any slowdowns or downtime that may happen over the next week and a half or so, and we hope you'll bear with us as we make the move.
[EDIT: Because there are many of you and one of me, please check the comments before replying to see whether your issue has been addressed! Also, in accordance with the official DW community comment guidelines, please refrain from personal attacks, insults, slurs, generalizations about a group of people due to race/nationality/religion, and comments that are posted only to mock other commenters: all of those will be screened.]
[EDIT 7:12pm EDT: Because the temperature of many comments is frustratingly high, people don't seem to be reading previous replies before commenting as requested, and some people are just spoiling for a fight, I'm screening all comments to this entry by default while I can't be directly in front of the computer for the remainder of the day. We'll unscreen comments intermittently for the rest of the night as we have time, and I'll systematically unscreen all good-faith comments that don't contain personal attacks, insults, slurs, generalizations about a group of people due to race/nationality/religion, and comments that are posted only to mock other commenters when I return.]
[Edit 9/2 6:05pm EDT: having left comment screening on overnight, and seeing the percentage of abusive, bad-faith, or detached-from-reality comments, comment screening will remain on for this entry indefinitely. I'll keep an eye on it for another day or two and unscreen what needs to be unscreened, but probably not longer after that.]
This downtime is necessary to move our domain nameservice, our content delivery network (CDN) services, and our denial-of-service protection services away from Cloudflare, our current provider of those services. We've been discussing migrating away from Cloudflare recently due to their refusal to deny services to sites that endanger people's offline security and incite and target people for offline harassment and physical violence. That conversation became more urgent yesterday when, in a blog post about the campaign to encourage Cloudflare to behave more responsibly regarding the types of sites they enable to remain on the internet, Cloudflare's CEO revealed that they regret past enforcement actions where they closed the accounts of sites containing child sexual abuse material and sites that advocate for white supremacist terrorism.
We do not believe we can ethically continue to retain the services of a company that could write that blog post. As those of you who've been with us for a while know, our guiding principles involve supporting our users' expression to the maximum extent possible, and we reaffirm our commitment to protecting as much of your content that's unpopular but legal under US law as we can. However, we also believe it's more vital, not less, for a company with such free-speech maximalist views to have clear, concrete, and well-enforced policies regarding content that does cross their lines, including refusing to provide services to sites that actively incite and manufacture threats to people's physical safety, contain child sex abuse material, or advocate or instruct people how to conduct terrorism. That Cloudflare refuses to refuse services to those types of sites, and has expressed regret about the instances in the past where they have refused services to those types of sites, means we feel we can no longer ethically retain their services.
Things may be slightly bumpy for a bit as we make the transition and work to find the best replacements for the services we've been relying on Cloudflare to provide. We're very sorry for any slowdowns or downtime that may happen over the next week and a half or so, and we hope you'll bear with us as we make the move.
[EDIT: Because there are many of you and one of me, please check the comments before replying to see whether your issue has been addressed! Also, in accordance with the official DW community comment guidelines, please refrain from personal attacks, insults, slurs, generalizations about a group of people due to race/nationality/religion, and comments that are posted only to mock other commenters: all of those will be screened.]
[EDIT 7:12pm EDT: Because the temperature of many comments is frustratingly high, people don't seem to be reading previous replies before commenting as requested, and some people are just spoiling for a fight, I'm screening all comments to this entry by default while I can't be directly in front of the computer for the remainder of the day. We'll unscreen comments intermittently for the rest of the night as we have time, and I'll systematically unscreen all good-faith comments that don't contain personal attacks, insults, slurs, generalizations about a group of people due to race/nationality/religion, and comments that are posted only to mock other commenters when I return.]
[Edit 9/2 6:05pm EDT: having left comment screening on overnight, and seeing the percentage of abusive, bad-faith, or detached-from-reality comments, comment screening will remain on for this entry indefinitely. I'll keep an eye on it for another day or two and unscreen what needs to be unscreened, but probably not longer after that.]
no subject
We've published our Guiding Principles on every page of the site since we opened, and we evaluate everything we do as a business through that lens. Like every site that accepts user-generated content, we place some restrictions on that content, in order to remove spam, comply with US law, and remove material that can have concrete, offline harm. Our commitment to upholding the maximum amount of user expression possible, and the fact that we don't need to sanitize the service to what's acceptable to advertisers and investors, means that we draw those restrictions in different places than most other providers out there, but the restrictions exist and always will. This is necessary not only for us to stay within the boundaries of the law, but because a site that allows user-generated content without any sort of content policy that is clearly and consistently enforced drives away the people who are participating in good faith and leaves only the people who are there because their habitual conduct is harmful enough that they've been removed from every other service. That specifically contradicts our principle of maximal inclusion.
The questions of where to draw the line in content policy are all complex, multi-factor decisions that require careful balancing. We believe a company (such as ours) that specifically works to maximize the amount of user expression possible, including expression that would be banned on some or all other platforms, has a greater responsibility to carefully and thoughtfully examine those content policy questions and arrive at an answer that takes all those factors into account. Cloudflare's blog post yesterday indicated they believe they should not ask themselves those policy questions at all. That indicates that our company values and principles contradict with theirs so firmly we no longer believe we can ethically do business with them.
If you believe that your values and principles contradict the ones that we've demonstrated enough that you can't remain a DW user, we'll be sorry to see you go, but we'll absolutely support your right to do so, just like we're ending our relationship with Cloudflare. Everyone should evaluate the ethics and principles of the companies they have a relationship with regularly! If we aren't still suited to yours, I wish you the very best in finding your next online home and hope that you're able to locate one with a better match.