Tuesday night importer update

[denise]

Because computers are terrible, the thing we thought was going to be a relatively easy fix for large comment import jobs is (inevitably) turning out to be a lot more complicated, so we don't have any news for you there except "we're working on it, we think we're making progress, but we've thought that before and been wrong", sigh.

Anyone who I've told that they're on The List for us to run their import job manually: we're crunching through those; manual mode is just a lot slower than the usual automated system and the nature of the problems mean we have to stop and restart the jobs pretty frequently. I will catch up with everyone whose jobs we've managed to crunch through tomorrow or whenever we make it through the full list, whichever works out best for time management purposes! If you have a job that's failed comment imports more than 10 times, let us know the name of the account at support@dreamwidth.org and I'll put it on The List.

Thank you all very much for your patience while we work to wrangle a system that's basically held together with duct tape and baling wire and only still works because we are the most stubborn people in the world and basically just flat out refuse to give up. I really have no words for how much we appreciate the understanding y'all have extended us over this past week.

Comments

[thistleingrey]

Thank you all for your collective stubbornness, also! I don't have an import job recently, but I still appreciate the considerable effort.

[vamysteryfan]

WE appreciate YOU for all your hard work! We'll get there!

[frandroid]

I've imported years ago so this current situation doesn't affect me much, but still: we love you!!

[smutmods]

Your stubbornness is greatly appreciated. Thanks again for your effort, we've just sent a message to the address supplied about the manual import list.

[pauamma]

Stubbornness is a matter of great import.

[coinneachf]

Seriously, if this was reported to LJ, the response would be “We are work on problem” and they’d be doing Sweet Fanny Adams about it. Thank you for being so gorram stubborn.

[kadysn]

Does this post mean that you are helping people transfer their LJ posts to DW? If so, I greatly need your help with this.

[fyreharper]

If you haven’t yet tried to import your LJ posts to DW, instructions for how to do that are linked in Denise’s comment here! In most cases that process Magically Just Works (except some things like polls and video imbeds don’t transfer over correctly so you’ll have to copy those things over manually to fix those entries after the import is done). If that process *doesn’t* work for your journal for some reason, and you need help from there, let us know where it failed/what error it gave you!

[mulanreflection]

Thank you for your hard work!!! You're all amazing.

[cactus_rs]

You guys are the real MVP.

[yaaurens]

You all are amazing.

[lavendertook]

Thank you for working so hard for us and communicating with humor when the ‘puters are stomping on your last nerve. I hope beverages and snacks of your choice are plentiful and cats are performing entertaining antics when needed and exuding sleeping comfort all over the ‘puters you are working with. <3

[gingema]

And you thank us?! We should thank you for working so hard and not giving up, and caring for your customers like noone does nowadays!
(disclaimer: I am not one of those people who need big imports - I kept my journal synced with LJ for ten years, and switched to "DW only" when the cross-post broke, just a bit ahead of the crowd).

[symbioid]

Even though I'm not affected (imported during the first round of Putin fuckery with the anti-gay laws)...

Just want to send a word of encouragement for this and everything y'all do to keep this site running. We're grateful you're here as an alternative to the other sites... And keeping it real. Thanks! Hope you can find a solution. Computers are, indeed, terrible.

[nicoljaus]

Thank you, guys.

[arethinn]

Bonus points for correct usage of "baling" wire!

[goodbyebird]

❤️❤️❤️

May your supply of cookies and tea/coffee be plentiful.

[hhimring]

Thank you so much for all the hard work! I've tried to let my remaining friends on LJ know about this, although I think most have managed the import by now.

[badly_knitted]

You're doing an amazing job in impossible circumstances, and all of us salute you for your determination and tenacity. You have my undying admiration as well as my heartfelt appreciation for all you do. ♥

[elwendell]

Sending virtual chewing gum and twine your way.

[zz9pzza]

Your work is appricated.

[lauand]

♥!

[goss]

Sending all the love and support to you guys who keep this place afloat. <333

[andraste]

Because computers are terrible

As someone who used to work in tech support, I would like to say that all updates about all technology should open this way to save time and moderate expectations.

[denise]

There has been much quoting of the 'we never should have taught sand to think' quip this week, along with various variations such as "it didn't work when run automatically and it worked with zero issues when run manually. the sand just wanted some attention, I guess".

[sixbeforelunch]

I have a great deal of appreciation and respect for your stubbornness. ♥

[med_cat]

Thank you again! I was able to import a comm which had 14K entries and 52K comments, without difficulty :)

[pru]

thank you for all you do for this community <3.