Denise (
denise) wrote in
dw_maintenance2020-03-17 04:31 pm
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Some of you have noticed an uptick in spam accounts following you this week -- it was because a group of spammers were able to take over some legit accounts and use them for spam. (Our usual antispam efforts have worked pretty well to take care of newly created spam accounts, so spammers are going for the old ones instead.) It does appear that the accounts that were hijacked had used the same password they used on Dreamwidth for other sites, and the spammers found that username/password combination in one of the many black market venues for password resale.
We think we've managed to catch and suspend all the accounts that were being used for spamming -- if yours was one of them, open a support request in the Terms of Service category and we'll help you resecure your account so we can unsuspend it. If you spot one that our automated scan missed, open a support request in Anti-Spam and we'll take a look as soon as we get through the backlog of the already-reported ones. If you spot one and it's already been suspended, you don't have to report it.
This is a great time to remind everyone: please don't reuse passwords for multiple sites! The best and most secure way of handling passwords is to download a password manager, like Dashlane, 1Password, Keeper, LastPass, or Zoho. (Everyone has their own favorite, but those are all reputable and secure.) Let the password manager generate and remember passwords for you. This improves security for everyone!
(Edit:) I also forgot to remind people: you can check to see if your information has appeared in a data breach at Have I Been Pwned? It's a legitimate security research site that keeps a database of which account information is for sale on the black market. They don't tell you which passwords were compromised, just whether your email address appears in a collection of passwords, and they don't have every dataset that's circulating on the black market, but if your email address gets a result there, you should change your password on that site immediately, change the password on any site that you used the same password for (and make it a unique password!), and never use that password again. People who have the black market file try those username/password combinations on every site they can find to see how many accounts they can get into.
We think we've managed to catch and suspend all the accounts that were being used for spamming -- if yours was one of them, open a support request in the Terms of Service category and we'll help you resecure your account so we can unsuspend it. If you spot one that our automated scan missed, open a support request in Anti-Spam and we'll take a look as soon as we get through the backlog of the already-reported ones. If you spot one and it's already been suspended, you don't have to report it.
This is a great time to remind everyone: please don't reuse passwords for multiple sites! The best and most secure way of handling passwords is to download a password manager, like Dashlane, 1Password, Keeper, LastPass, or Zoho. (Everyone has their own favorite, but those are all reputable and secure.) Let the password manager generate and remember passwords for you. This improves security for everyone!
(Edit:) I also forgot to remind people: you can check to see if your information has appeared in a data breach at Have I Been Pwned? It's a legitimate security research site that keeps a database of which account information is for sale on the black market. They don't tell you which passwords were compromised, just whether your email address appears in a collection of passwords, and they don't have every dataset that's circulating on the black market, but if your email address gets a result there, you should change your password on that site immediately, change the password on any site that you used the same password for (and make it a unique password!), and never use that password again. People who have the black market file try those username/password combinations on every site they can find to see how many accounts they can get into.
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