denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2017-05-07 03:44 am

Tonight's intermittent 504s...

...have been due to a very badly behaved bot hitting us ridiculously hard. We blocked it a few times, but it kept trying to work around the block. We've now gone for the nuclear blocking option, which we hope will keep the problem from returning, but if the problems start up again, we'll continue to fix them as soon as we can!
shanghaied: (DO NOT)

[personal profile] shanghaied 2017-05-07 07:57 am (UTC)(link)
If there were only some way to tell the bot(s) that it's LJ they're (probably) looking for... :P

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marahmarie: my initials (MM) (Default)

[personal profile] marahmarie 2017-05-07 08:05 am (UTC)(link)
When there are these outages (since they've been a thing a few times) what is the preferred way for us to report them? Does DW staff want us to leave Support requests (if we can get through the time-outs - I had to re-load the Support request page quite a few times to write the request) or to contact you on Twitter (I don't have a Twitter) or in some other way (email)? I'm curious because in that sort of situation it seems whatever way is fastest and actually works might be the best, but I don't want to leave any site feedback in places it isn't already welcome.

(Also, slightly O/T: the read-only version of Dreamwidth! I did not know it existed. The refresh button on that page, and the offer to refresh the page for you when it becomes available again, are truly some great things. Never saw that before tonight.)
Edited (typo, changed "wanted" to "already welcome") 2017-05-07 08:06 (UTC)

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mirrorofsmoke: The words "We are Groot" and a picture of Baby Groot on an icon with a swirly galaxy background. (Default)

[personal profile] mirrorofsmoke 2017-05-07 08:10 am (UTC)(link)
Oh nooooo! Evil bots of doom!
paw_prints: (Default)

[personal profile] paw_prints 2017-05-07 08:27 am (UTC)(link)
Ohhh I did wonder what was happening! I thought my internet or laptop must have gremlins.

Hope it's got the hint and has gone away now.
artem772: (Default)

[personal profile] artem772 2017-05-07 08:39 am (UTC)(link)
It's revenge of Russians for LJ )
redhedlvr2: (Default)

[personal profile] redhedlvr2 2017-05-07 08:52 am (UTC)(link)
My thoughts exactly.

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gingicat: drawing of me based on wedding photo (Default)

[personal profile] gingicat 2017-05-07 10:18 am (UTC)(link)
I was worried it was something like that. Go you!
prototype_infiltraitor: (i don't have time for this)

[personal profile] prototype_infiltraitor 2017-05-07 10:18 am (UTC)(link)
Oh, sure.

It's always the bot's fault.

Never the programmer.
sophie: A cartoon-like representation of a girl standing on a hill, with brown hair, blue eyes, a flowery top, and blue skirt. ☀ (Default)

[personal profile] sophie 2017-05-07 11:14 am (UTC)(link)
Does Dreamwidth have an official bot policy? I know that there's a proposal for one on the wiki (Bot Policy) but I wasn't able to find an official policy when I was looking recently.

(I have a collection of scripts that exhibit bot-like behaviour to find data for my own sociological interests, but they always send contact info in the User-Agent string, store the responses so that they don't hit the same things redundantly, and rate-limit themselves to one request per second.)
Edited 2017-05-07 11:17 (UTC)

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reasonablesenseofpanic: (pic#10028628)

[personal profile] reasonablesenseofpanic 2017-05-07 11:31 am (UTC)(link)
You know better than to trust a strange computer!

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acelightning: cartoon me in front of desktop computer (at computer)

[personal profile] acelightning 2017-05-07 12:05 pm (UTC)(link)
How can we find out what's wrong if we don't have Twitter?

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girlfmkitty: (sign!thank you)

[personal profile] girlfmkitty 2017-05-07 12:34 pm (UTC)(link)
Thank you so much for all the hard work!
heartfatality: (What's worse really?)

[personal profile] heartfatality 2017-05-07 12:36 pm (UTC)(link)
How entertaining, despite the functionality issues. I hope they get a good grade!
cmcmck: (Default)

[personal profile] cmcmck 2017-05-07 01:24 pm (UTC)(link)
Stares hard at bot!

Perhaps it needs its bot spanked? :o)

mirrorofsmoke: The words "We are Groot" and a picture of Baby Groot on an icon with a swirly galaxy background. (Default)

[personal profile] mirrorofsmoke 2017-05-07 05:02 pm (UTC)(link)
A+ Your comment was beautiful.

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deanshot1: (Good Job)

[personal profile] deanshot1 2017-05-07 03:30 pm (UTC)(link)
Thanks for getting it sorted, I thought it was me doing something, it's quite reassuring when you realise it was the technology and not you. LOL!
Also thanks for telling us.
kore: (Default)

[personal profile] kore 2017-05-07 04:14 pm (UTC)(link)
Thank you guys again for the transparency!....and oh dear, homework. Wow.
monanotlisa: Diana as Diana Prince in glasses and a hat, lifting the rim of the latter rakishly. HOT! (Default)

[personal profile] monanotlisa 2017-05-07 05:42 pm (UTC)(link)
Thanks for working it out! And this bot needs a spanking (unless it likes it, of course).
laurose8: (003)

[personal profile] laurose8 2017-05-07 07:06 pm (UTC)(link)
Thank you and good luck!
agoodwinsmith: (Default)

[personal profile] agoodwinsmith 2017-05-07 07:41 pm (UTC)(link)
Thank you!
febobe: Screencap of Elrond from the Lord of the Rings films with caption "Just...one of THOSE days" (ElrondThoseDays)

[personal profile] febobe 2017-05-07 09:47 pm (UTC)(link)
Thank you so much! <3
groovesinorbit: ani difranco (Default)

[personal profile] groovesinorbit 2017-05-07 10:09 pm (UTC)(link)
Thanks for your hard work!
frith: Light pink cartoon pony with dark pink mane (FIM Pinkie sly)

[personal profile] frith 2017-05-07 10:37 pm (UTC)(link)
Looking for the "from orbit", "only way to be sure" comment... 8^D
mf_luder: (Good idea)

[personal profile] mf_luder 2017-05-08 02:43 pm (UTC)(link)
Thank you for doing all you do! :)
geminianeyes: Cute sisters from PW as kids (Cuteness in progress)

[personal profile] geminianeyes 2017-05-08 03:15 pm (UTC)(link)
Thank you, learning it was a bad homework made me giggle.
jesse_dylan: (Default)

[personal profile] jesse_dylan 2017-05-08 03:59 pm (UTC)(link)
Oh! I was wondering what was happening. Why would someone attack DW with a bot? Sheesh. Seems so random. Glad to know we can defend ourselves at least. We're still here and all seems well!
havocthecat: the lady of shalott (Default)

[personal profile] havocthecat 2017-05-08 04:09 pm (UTC)(link)
Oh, that explains that! I guess someone has had a serious Learning Experience with their homework, then. Thanks!

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