Mail blocked by some domains

[mark]

Some domains have decided we're spam and are no longer accepting mail from us. This is a temporary situation, and I am working on getting in touch with the right people to make sure we can get unblocked and deliver mail in a timely fashion.

Domains known to be blocking at least some of our mail:

sbcglobal.net
att.net
earthlink.net

It's kind of hit and miss. We have four IPs that we send mail through and they blocked two of them. The other two remain unaffected. Of the two blocked, I have managed to get one unblocked through their automated system, but the other is still blacklisted.

I'll post again when I know more. In the meantime, if you use one of these providers and are having trouble getting mail, you may wish to consider temporarily using a different email address for now.

Comments

[allanh]

It doesn't HAVE to have the entire domain...for MANY email servers. Some are really, really picky. Once a client of mine has been blacklisted, often I find the only way to make EVERYone happy (read: "Certain obnoxious ISPs, especially some cable TV companies") is to use the fully qualified domain name.

So my advice--which you are perfectly entitled to not follow if you don't want to--is to use the FQDN.