mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2009-05-02 09:46 am
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Mail blocked by some domains

Some domains have decided we're spam and are no longer accepting mail from us. This is a temporary situation, and I am working on getting in touch with the right people to make sure we can get unblocked and deliver mail in a timely fashion.

Domains known to be blocking at least some of our mail:

sbcglobal.net
att.net
earthlink.net

It's kind of hit and miss. We have four IPs that we send mail through and they blocked two of them. The other two remain unaffected. Of the two blocked, I have managed to get one unblocked through their automated system, but the other is still blacklisted.

I'll post again when I know more. In the meantime, if you use one of these providers and are having trouble getting mail, you may wish to consider temporarily using a different email address for now.
kalidor: (Default)

[personal profile] kalidor 2009-05-02 08:35 pm (UTC)(link)
Let me know if you managed to get it cleared.

FYI, I had been dealing with similar last year. SBC uses AT&T stuff, not sure about earthlink; but AT&T maintains active whitelisting. Even if you have everything setup correctly, using the automated method often re-blacklists you every few weeks.

Let me know if you actually manage to get someone on the horn who can permanently whitelist you. I wasn't able to get the blacklisting stopped until we had our colo transfer the ip to us with ICANN.