(no subject)

[denise]

We're having some trouble with our payment system today -- our payment processor is telling us that we have an invalid merchant ID for some reason. (They've recently switched owners and are having some difficulty integrating their systems.)

I'll be checking in with them and seeing what's up. Sorry about the inconvenience!

EDIT, 2:21PM EST: Payments should be fixed in half an hour to an hour. (Turns out we had to update some information about our payment processor with our payment gateway.) I'll update again when our payment gateway confirms that things are back to good.

EDIT, 3PM EST: Our payment gateway has confirmed that everything's back to normal now. Thanks for your patience, all! I'm sorry about the hassle.

Comments

[vladmradio]

nevermind!

[shadowspar]

Thanks for keeping us in the loop, and for jumping on this quickly. =)

[starseekers]

Thanks for sorting this out so quickly (and getting to the support request)! C:

[fu]

Thanks for being on this!