mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2014-09-04 02:14 pm

DNS change today

Hi all,

We had a brief outage this morning. The cause was an (unexpected) policy change by our DNS provider, Dyn, deciding to shut us off. They had to roll back the change for unrelated reasons so we were back online, but it does mean that we need to migrate off of their service.

ETA: The policy change was that, for about 10 years now -- as long as I've been using Dyn! -- they had no usage/quota limits on their DNS service. Given that DNS requests are tiny and easy to serve, this made sense. They made a business decision recently to establish some (rather tiny) quotas. We're ... quite in excess of them (by some 15,000%) and we don't want to pay in excess of $500 USD/month for DNS service. Amazon's price is 10% of that. They probably tried to contact us, but I don't recall seeing any emails. Anyway, that's it; it's nothing particularly nefarious.

We will be moving our DNS service to Amazon's Route53 service. This kind of migration is fairly easy technically, but if there are problems it will probably mean Dreamwidth will be offline until they can be resolved. And, given the nature of how DNS works, it means that any outage will probably be measured in hours rather than minutes.

I've done my best to ensure that the changeover will go smoothly. If anything happens, though, we'll be on our [twitter.com profile] dreamwidth account to keep everybody apprised of the progress.

The switch will be flipped around 3:30pm PDT / 2230 UTC today, this is in about 90 minutes.

murdering: (Default)

[personal profile] murdering 2014-09-04 09:34 pm (UTC)(link)
I'm curious to know, what was the policy change? And why didn't they announce it?

(Was it the fan fic? It's always the fan fic.)
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2014-09-04 09:42 pm (UTC)(link)
They implemented a limit on queries per month, and we, uh, kind of overflowed it. A lot.
murdering: (making my brain delirious)

[personal profile] murdering 2014-09-04 09:43 pm (UTC)(link)
Whoops. Well, at least it wasn't the smut...
azurelunatic: Vivid pink Alaskan wild rose. (Default)

[personal profile] azurelunatic 2014-09-04 09:59 pm (UTC)(link)

Now I am wondering what percentage of DW's hits per month are smut-related.

starwatcher: Western windmill, clouds in background, trees around base. (Default)

[personal profile] starwatcher 2014-09-05 03:21 am (UTC)(link)
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I don't understand 'queries'. Is that making a support request, or just posting a comment? I'm thinking, posting a comment = "asking" the system to let it through? But I know zippo about the workings of the internet.
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starwatcher: Western windmill, clouds in background, trees around base. (Default)

[personal profile] starwatcher 2014-09-05 03:45 am (UTC)(link)
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Thank you; I appreciate the explanation.

(I see Denise explained to someone else, but I didn't grok that 'where is this' = 'query'. My 'duh' moment for the day.)
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denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2014-09-05 03:45 am (UTC)(link)

When you put, say, "www.dreamwidth.org" into your web browser, your ISP sometimes has to look up where that address lives on the internet -- like if you had a business's name, and needed to know their address, so you looked them up in the phone book. One "hey, where does this site live" = one query. Now, your ISP remembers addresses for a little while, so it's not "one page load = one DNS query", but your ISP is also paranoid about people moving without telling it, so it looks up addresses pretty frequently!

starwatcher: Western windmill, clouds in background, trees around base. (Default)

[personal profile] starwatcher 2014-09-05 03:51 am (UTC)(link)
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A reply from Mark and Denise! I feel special. </snicker>

Thank you; that makes a lot of sense. One of my favorite things about DW (among so many) is how the tech folks manage to explain things in simple terms for those who are very non-tech.
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