denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2013-02-12 04:39 am

Network service restored

At approximately 1AM EST / 6AM GMT, connectivity to the site was lost. It was entirely connectivity-based: our service provider had a networking issue with their own providers. So, our servers were just fine, they just couldn't talk to anybody!

Connectivity appears to have been restored at this point. We're really sorry for the inconvenience.
ozqueen: (Default)

[personal profile] ozqueen 2013-02-12 09:50 am (UTC)(link)
Thank you for keeping us updated on twitter ♥ You guys are stars.
green_knight: (Bravo)

[personal profile] green_knight 2013-02-12 10:35 am (UTC)(link)
You guys are stars

This.

I was fast asleep during the outage, and saw the twitter notices on my stream this morning, I was forewarned, I felt fully informed, and if DW had still been down, it woulnd't have been a problem at all - technology happens.
kore: (Default)

[personal profile] kore 2013-02-12 01:51 pm (UTC)(link)
Exactly -- being informed makes a big difference.
owlmoose: (cats - silver kitty)

[personal profile] owlmoose 2013-02-12 07:33 pm (UTC)(link)
Very much agreed. Thank you for being communicative and honest! :)