dw_maintenance | images and JS loading problems

I'm not sure if this is covered by the "static content such as Javascript" thing but I'm not able to make any posts. The box for writing in is almost acting like it's greyed out. Can't get a cursor to blink at me in there. Thought I'd say just in case it's a problem you're not aware of yet :)

Yep, that's related -- it's because the Javascript can't load on the update page. Sorry about that! We'll have it fixed as soon as we can.

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filialucis - 2012-10-21 14:56 (UTC) - Expand

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fu - 2012-10-21 18:13 (UTC) - Expand

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filialucis - 2012-10-22 08:26 (UTC) - Expand

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fu - 2012-10-22 10:34 (UTC) - Expand

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annejumps - 2012-10-21 14:07 (UTC) - Expand

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fu - 2012-10-21 18:14 (UTC) - Expand

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annejumps - 2012-10-21 18:22 (UTC) - Expand

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fu - 2012-10-21 18:12 (UTC) - Expand

At least that explains my update page not working either. Glad to hear you guys are aware of the problem and are working on fixing it. I can just sit back and relax, knowing it's in good hands. I have complete faith in you.

Fixed!

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thomasneo - 2012-10-21 18:21 (UTC) - Expand

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badly_knitted - 2012-10-21 19:12 (UTC) - Expand

Is it just a coincidence that all the reports come from users who aren't beta-testers?

Looks like; I have a few accounts that aren't in either beta test and none of them are having the problem.

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ninetydegrees - 2012-10-21 13:54 (UTC) - Expand

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fu - 2012-10-21 18:15 (UTC) - Expand

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ninetydegrees - 2012-10-21 18:32 (UTC) - Expand

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marahmarie - 2012-10-22 04:50 (UTC) - Expand

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fu - 2012-10-21 18:15 (UTC) - Expand

Oh, I see! That's why the RTE isn't working.

Thanks for the heads up, and hopefully it's an easy fix for you.

Fixed!

thanks for the heads up!

Phew. I thought it was just me.

Nah, wasn't just you, but should be fixed now for everyone.

Thanks for the quick attention! I'm sure you guys will have it worked out soon. :)

Hello, there's a couple of errors preventing posting (at least in my case) to the blogs. Error reports:

Error on this webpage might cause it to work incorrectly.

'FCKLang' is undefined
fckeditor.html
Code: 0: Line 203
Char: 1
URI: http://f.dreamwidth.org/stc/fck/editor/fckeditor.html?InstanceName=draft&Toolbar=Update

'FCKBrowserInfo.IsGecko' is null or not an object
fckeditor.html Line 270
Access is denied.
fckeditorcode_ie.js Line 7

Yup, that's all related. We'll have it fixed as soon as we can!

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fu - 2012-10-21 18:16 (UTC) - Expand

Just FYI, my icons were loading fine this morning until now--8am Pacific time.

Is this still ongoing?

Can you try going to this URL: http://u.dreamwidth.org/959420/2

If it doesn't load, please try holding Shift and clicking your refresh button. Then let me know if it loads.

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thalia - 2012-10-22 02:29 (UTC) - Expand

If it helps narrow it down, I'm having the same problem (no Rich Text menu, can't post, can't change to HTML) on the most current versions of Firefox and Safari from my Mac.

Fixed, and thank you for the info!

FYI while we're working on this: Possible temp workarounds to post (though you won't have your RTE):

* Go to Entry Editor Settings, switch to "HTML" instead of either Rich Text or Last Used.

* opt into the new beta page

But we'll work on it and try to get things fixed as soon as we can!

Switching to HTML in the way you describe worked for me just now. Thanks!

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fu - 2012-10-21 18:19 (UTC) - Expand

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filialucis - 2012-10-22 08:27 (UTC) - Expand

Aand the rich text editor isn't working. :(

I haven't been able to get it to work whenever I try to post something and this is happening in all of my journals and no matter how many times I refresh. Neither does the HTML option too now.

Re: +1

littlepinkrose - 2012-10-21 17:40 (UTC) - Expand

Re: +1

fu - 2012-10-21 18:20 (UTC) - Expand

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fu - 2012-10-21 18:19 (UTC) - Expand

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littlepinkrose - 2012-10-21 18:21 (UTC) - Expand

This is not related, but I'm not sure where to put it, any chance of you guys making an app one day? Preferably one where we can upload pictures directly from the phone/tablet :)
Thanks for always being so quick to (try to) fix things, much appreciated

Some chance, yes! At least for iPhones.

I'm working on learning iOS programming in my free time, and I hope to make something very straightforward in the future. My intent is just something that will let you upload photos you take, and probably do quick posts. No HTML editing, just text.

It's way too early to promise anything though. This is just something I'm working on in my spare time -- which isn't exactly copious. One day if I work for Dreamwidth fulltime again... :)

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idamus - 2012-10-21 18:16 (UTC) - Expand

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fu - 2012-10-21 18:21 (UTC) - Expand

Unsure if this is related, but the hover menus over the icons are gone this morning for me. All I get is the keywords instead of the usual "add/remove/post message" stuff.

ETA: though it still appears when hovering over the userhead so really this isn't that big an issue and now I'm trying to work out if I've always done it that way, l-lmao.

Edited 2012-10-21 23:34 (UTC)

Me, too! Contextual hover is gone, and I'm in two of the Betas. I wouldn't have noticed but for your comment - thanks.

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fu - 2012-10-22 10:29 (UTC) - Expand

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marahmarie - 2012-10-22 17:11 (UTC) - Expand

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namigational - 2012-10-24 03:54 (UTC) - Expand

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fu - 2012-10-22 10:28 (UTC) - Expand

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namigational - 2012-10-24 03:54 (UTC) - Expand

Also unsure if this is related, but I'm having a problem with my inbox notifications. Up by where we can access our profile and account settings is where it's telling me that I have a message, but there is no notification in the inbox itself.

I also wanted to thank you for your quick response to the RTE problem.

Edit: Nevermind, it started working now.

Edited 2012-10-22 00:56 (UTC)

Contextual hover for user icons has gone missing for me and at least one other person here: http://dw-maintenance.dreamwidth.org/50539.html?thread=1601899#cmt1601899

There are no hover menus anywhere on DW, not in site scheme nor on custom pages.

(edit) Slight correction: the tiny little DW icon next to our usernames still produces contextual hovers; the user icons do not.

Edited (more info) 2012-10-22 05:28 (UTC)

http://db.tt/Hj4JexeO

Instead of the white box that pops out when a person hovers on an icon, it now pops a text message (similar to html span title).

Not as big of an issue as the unresponsive RTE for me, but still hope to see this resolved anyway. Thanks!

I'm not on any beta btw. :)

Edited 2012-10-22 09:10 (UTC)

Re: Hover menus missing

fu - 2012-10-22 10:30 (UTC) - Expand

Re: Hover menus missing

marahmarie - 2012-10-22 17:10 (UTC) - Expand

Re: Hover menus missing

erratic - 2012-10-23 02:13 (UTC) - Expand

Re: Hover menus missing

marahmarie - 2012-10-23 05:05 (UTC) - Expand

Re: Hover menus missing

erratic - 2012-10-23 11:19 (UTC) - Expand

I didn't have any problems yesterday, but today icons won't load and now that I cleared my cache and turned my browser on and off, the skin for the site scheme pages won't load either. Everything's ugly. :(

Never mind. I turned my internet off and on and now it works. Superstition? Coincidence? We'll never know.

I'm not sure if this is related, but the site skin is not loading properly for me. Other stylings are working fine, but the front page and comment threads like this one have negligible styling and what would be the hover menus and log in information, are all at the bottom of the page.

Seems to be fixed now.

I can't see any icons at the moment, but the bigger problem is that now I can't expand comments in a thread either.

Do you have the "new JS on journals" beta on?

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jothra - 2012-10-24 20:43 (UTC) - Expand

I cannot seem to find the info in the FAQ. How does one remove unwanted suscribers from one's journal?

There's no way to stop somone from subscribing to your journal, since subscribing to your journal gives people no additional ability to read anything over, say, just bookmarking the journal and constantly reloading it. If you don't want someone reading your posts, you'll need to lock them.

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museboxy - 2012-10-26 01:14 (UTC) - Expand

I am now having an issue with my icons loading. Dreanwidth is getting stuck on either f.dreamwidth.org or u.dreamwidth,org.

I, too, can't expand comments for the same reasons.

Not sure if this is related or not, but when I try to edit icon keywords on the manage icons page, I keep getting a "503 Service Unavailable" error whenever I hit the save button. This has been going on for the last two days.

Is this problem still ongoing? A couple of my icons have today stopped loading, and unfortunately one of them is my most commonly used.

Edited 2012-11-03 00:32 (UTC)

I just got an account on dreamwidth and like it!
But cannot upload icons (one time only worked out).
Is problem still ongoing? Can you fix that, please.

Since I figure it's related,

My icons have been slowly disappearing/not-loading over the last few days. At first it was just one, but then more and more of them stopped loading, so now it's about a dozen or so. Trying to upload the same icon without deleting the one that isn't loading doesn't work so I guess it detects that the same icon is already there, but they don't show up.

I get this error message if I try to view the individual broken icons.

"Oops!

If you've gotten this error, it means that something is currently (and, with luck, temporarily) broken. Please wait five minutes and try again.

If the problem persists after five minutes, please check our offsite status page to see if we're aware of the problem. If we haven't updated it, drop us an email and let us know something's broken. (Be sure to tell us what you were doing.)"

The icons still show up when I use Chrome, so it could just be a firefox thing? A friend of mine actually had the same issue earlier.