Denise (![[staff profile]](https://www.dreamwidth.org/img/silk/identity/user_staff.png)
denise) wrote in ![[site community profile]](https://www.dreamwidth.org/img/comm_staff.png)
dw_maintenance2011-10-29 09:18 pm
denise) wrote in dw_maintenance2011-10-29 09:18 pm
Imports from LiveJournal temporarily disabled
Due to the previously announced login cookie and protocol changes LiveJournal has made, our content import system is having serious trouble reaching the site or accessing the exportable data in order to import it. Many people have noticed that our import queue is tremendously backed up, and is hanging on the 'verify' step (which is intended to just be a quick check that the username and password provided is accurate before starting the whole import process). We've looked into things, and it appears to be a combination of the changes LJ made and a bug in the import verification step that causes the process to hang when the remote site isn't available or is refusing logins.
Until we can work out the best way to handle the changes that LJ has made, we've temporarily disabled imports from LiveJournal, in order to allow people to still import from InsaneJournal (our other current import source) without getting stuck in the endless wait with the LJ import queue.
This is only a temporary step and is being used until we can make the necessary fixes, although unfortunately I can't estimate how long that will be. (We're currently waiting for more information from LJ on the changes they've made, and it's looking like we will need them to make a few additional code changes before we can make it work again; as things stand right now, we would only be able to log you into the site -- necessary for accessing the export files we use for importing -- by screen-scraping the login page, which is in violation of their bot access guidelines and very bad internet manners in addition.)
In the meantime, if you have requested an import from LJ that has neither failed nor succeeded -- you get a message in your inbox when that happens -- just hang tight. When we re-enable imports, the queued imports will go back to running.
I'm really sorry about the hassle, everyone. We will work over the next few days to see what we can do to re-enable importing from LJ, and I'll update everyone here if and when it happens.
Until we can work out the best way to handle the changes that LJ has made, we've temporarily disabled imports from LiveJournal, in order to allow people to still import from InsaneJournal (our other current import source) without getting stuck in the endless wait with the LJ import queue.
This is only a temporary step and is being used until we can make the necessary fixes, although unfortunately I can't estimate how long that will be. (We're currently waiting for more information from LJ on the changes they've made, and it's looking like we will need them to make a few additional code changes before we can make it work again; as things stand right now, we would only be able to log you into the site -- necessary for accessing the export files we use for importing -- by screen-scraping the login page, which is in violation of their bot access guidelines and very bad internet manners in addition.)
In the meantime, if you have requested an import from LJ that has neither failed nor succeeded -- you get a message in your inbox when that happens -- just hang tight. When we re-enable imports, the queued imports will go back to running.
I'm really sorry about the hassle, everyone. We will work over the next few days to see what we can do to re-enable importing from LJ, and I'll update everyone here if and when it happens.
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