denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2011-10-26 01:54 pm

Import and crosspost problems from LJ

Due to a change LJ made yesterday afternoon in how they process cookies and logins, some aspects of our crossposter and importer will not work at the moment:

* If you have chosen to enter your LiveJournal password every time you crosspost an entry, the crossposts will currently fail. The solution to fix this is to save your LiveJournal password on Dreamwidth (that method uses a different codepath, which has not changed) temporarily, instead of entering it each time. When we've been able to fix our code to use LJ's new login protocol methods, the option to enter your password each time will work again and you can remove the saved password.

* If you are importing content from LiveJournal, and choose to import your comments as well as your entries, the process will fail. (This is because comment import uses a different login codepath than entry import, and the codepath the comment import uses is the one that has changed.) To work around this, uncheck the 'comments' box when you're importing. When we've been able to fix our code to use LJ's new login protocol methods, the option to import comments will work again, and you can run a new import with comments included at that point. (Your entries will not be duplicated if you import again, and the comments will be added to the correct entries.)

I'm really sorry about the inconvenience and hassle! We're working with the LJ code changes to see what changes we need to make on our end in order to make things work again, and as soon as we can program and test a fix, and confirm that LJ's changes are stable and will not be changing further, we will make sure the fix gets pushed live onto the site.

Keep an eye here on [site community profile] dw_maintenance for further details.