alierak (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
alierak) wrote in ![[site community profile]](https://www.dreamwidth.org/img/comm_staff.png)
dw_maintenance2011-08-15 08:10 pm
alierak) wrote in dw_maintenance2011-08-15 08:10 pm
Server maintenance in progress
Hey, what's this? Our search server is down? Oh, looks like we're getting our memory upgrade, with no notice, during a peak usage period. Nice.
(time passes, dinner is eaten, email is checked again)
Hey, what's this? Our search server is still down? How could a memory upgrade possibly take three hours?
(hosting company website is poked and prodded)
Oh, okay, I see, they did notify![[staff profile]](https://www.dreamwidth.org/img/silk/identity/user_staff.png)
mark, but they said the work was scheduled for 0500-0600 CST... And they said it was completed at, um, 1739? What?!
Yeah. Let's just say we're going to be one server short for a while. I'm guessing the server is up but not plugged in or something. Maybe if it comes back online I'll request a memory upgrade in another server just to see what happens next time...
Meanwhile, anyone got some happy thoughts I can borrow? But not so many that we overload the remaining servers?
Update: Looks like it worked; the search server is back (still as a webserver, but hopefully not for too much longer). I've put in a memory upgrade request for another one of the webservers that just happened to have less RAM than the others; after that's fixed we should be able to turn search back on.
(time passes, dinner is eaten, email is checked again)
Hey, what's this? Our search server is still down? How could a memory upgrade possibly take three hours?
(hosting company website is poked and prodded)
Oh, okay, I see, they did notify
mark, but they said the work was scheduled for 0500-0600 CST... And they said it was completed at, um, 1739? What?!Yeah. Let's just say we're going to be one server short for a while. I'm guessing the server is up but not plugged in or something. Maybe if it comes back online I'll request a memory upgrade in another server just to see what happens next time...
Meanwhile, anyone got some happy thoughts I can borrow? But not so many that we overload the remaining servers?
Update: Looks like it worked; the search server is back (still as a webserver, but hopefully not for too much longer). I've put in a memory upgrade request for another one of the webservers that just happened to have less RAM than the others; after that's fixed we should be able to turn search back on.