denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2011-07-29 03:53 am

Addressing the site slowdowns

As a few commenters to the previous post noted, we've managed to fix some of the site slowdown issues! [personal profile] alierak has spent most of his night trying to tweak and tune every last bit of performance out of our various servers, and his efforts have really paid off. There still may be some slowdowns -- we're still trying to figure out where the memory leaks in the code are -- but conditions should be considerably improved at this point.

In order to speed up the site, we've turned the machine that handles site search into an additional webserver temporarily. Right now, the two functions -- search database and webserver -- are coexisting side-by-side, but if performance is getting gnarly again, we might need to temporarily disable search in order to commit that machine's resources entirely to webserving.

In the meantime, although search is still enabled, we've had to lower the amount of that server's resources dedicated to the search processes, so you might get a few timeouts or some wonky results here and there if you're trying to use the search function. If that happens, we're really sorry! The situation is temporary, and we'll have the machine back to doing only search as quickly as we can find the root cause of the memory leaks we're dealing with.

Thanks, all, for your patience, and super special thanks with sprinkles on top to [personal profile] alierak for sacrificing his whole night (and then some) to doing battle with the problem.
jumpuphigh: Pigeon with text "jumpuphigh" (Default)

[personal profile] jumpuphigh 2011-07-29 08:10 am (UTC)(link)
&hearts &hearts &hearts to [personal profile] alierak
amihan: close-up of misaki shouta wearing a white shirt while hugging an orange cat ([doctor who] eleven/amy/rory)

[personal profile] amihan 2011-07-29 08:12 am (UTC)(link)

Thanks for the update and to [personal profile] alierak for his hard work! :)
ariestess: (Default)

[personal profile] ariestess 2011-07-29 08:16 am (UTC)(link)
Thanks for the update and for everything y'all are doing!

*sends virtual cookies, ice cream, and/or alcohol*
montuos: red tiedye heart (tiedye heart)

[personal profile] montuos 2011-07-29 01:51 pm (UTC)(link)
+1

No, +47 or more! Thank you!
ein_myria: (Default)

[personal profile] ein_myria 2011-07-29 08:20 am (UTC)(link)
Thanks for the update and the workaround, you can really feel the difference! :)
lian: Klavier Gavin, golden boy (Default)

[personal profile] lian 2011-07-29 08:32 am (UTC)(link)
Thank you for your work, and a huge slice of gratitude pie to [personal profile] alierak! ♥
sunt: JW Waterhouse study of Lady Clare (waterhouse)

[personal profile] sunt 2011-07-29 08:40 am (UTC)(link)
I thought it was my laptop being slow! I really see a difference this morning. :-))

[personal profile] alierak = made of awesome!
falena: Picture of a girl hiding behind a camera, reflected in a mirror. (Default)

[personal profile] falena 2011-07-29 09:09 am (UTC)(link)
Thanks, [personal profile] alierak!

DW rules. <3
wytchcroft: heavent sent (jetboy)

[personal profile] wytchcroft 2011-07-29 09:46 am (UTC)(link)
that actually sounds like a nifty solution - kudos :)
kj_svala: (Venice Beach)

[personal profile] kj_svala 2011-07-29 09:59 am (UTC)(link)
thank you so much for working this hard to get everything back to normal. And thank you for the info!
kitters: (Default)

[personal profile] kitters 2011-07-29 10:06 am (UTC)(link)
[personal profile] alierak, you're awesome. <3
tinypinkmouse: (Default)

[personal profile] tinypinkmouse 2011-07-29 10:36 am (UTC)(link)
Thank you for all the hard work. And for keeping us updated. <3
ninetydegrees: Drawing: a girl's face, with a yellow and green stripe over one eye (flowers)

[personal profile] ninetydegrees 2011-07-29 10:52 am (UTC)(link)
Thank you, alierak and fu, for all your hard work and thank you, Denise, for keeping us so well updated.
justhuman: Fox leaping vertically to snag a snack (foxhunt)

[personal profile] justhuman 2011-07-29 11:27 am (UTC)(link)
One of the best parts of being on DW, is that you and Mark actually talk to us and let us know what the status is. Thank you!

*sends Fu some of the good stuff to help find the leak*

ETA: Thanks Alierak!
Edited 2011-07-29 11:28 (UTC)
zillah975: Painting of my Night Elf, Tyrnathera Stormcaller (Default)

[personal profile] zillah975 2011-07-29 11:45 am (UTC)(link)
Thank y'all so much for all your hard work and for keeping us updated! And thank you [personal profile] alierak!
cmcmck: (tea)

[personal profile] cmcmck 2011-07-29 11:51 am (UTC)(link)
Seems to be going pretty well in the old country this morning so I'll keep my fingers crossed :o)

LJ appears to be perfoming reasonably atm too!
susanreads: my avatar, a white woman with brown hair and glasses (Default)

[personal profile] susanreads 2011-07-29 11:54 am (UTC)(link)
I'm certainly getting much better response times, and I'd rather lose search temporarily than have everything take as long as it was doing.

Thanks, [personal profile] alierak and everyone!
ultharkitty: (Default)

[personal profile] ultharkitty 2011-07-29 11:59 am (UTC)(link)
Thankyou for keeping us all up to date on this :)
liseuse: (Default)

[personal profile] liseuse 2011-07-29 12:01 pm (UTC)(link)
Thank you for all the hard work, and especially thank you for keeping us all updated as to what is going on.
kate_nepveu: sleeping cat carved in brown wood (Default)

[personal profile] kate_nepveu 2011-07-29 12:09 pm (UTC)(link)
Thanks and good luck with finding the memory leak!
archangelbeth: An anthropomorphic feline face, with feathered wing ears, and glasses, in shades of gray. (Default)

[personal profile] archangelbeth 2011-07-29 12:10 pm (UTC)(link)
Thank you all very much, and especially alierak!
karayan: Yotsuba&: Yotsuba (LIFE IS BEAUTIFUL AND GOD AND THE BIBLE!)

[personal profile] karayan 2011-07-29 12:34 pm (UTC)(link)
Thank you, [personal profile] alierak!
cairistiona: (isildur's heir)

[personal profile] cairistiona 2011-07-29 12:38 pm (UTC)(link)
Get that man some coffee and a donut! :) Or maybe just a pillow and a nice warm bed to sleep in for a week.

Many thanks to all of you here at DW for your hard work.
inarticulate: Aisling from The Secret of Kells (zomg!)

[personal profile] inarticulate 2011-07-29 12:51 pm (UTC)(link)
Adding my thanks to [personal profile] alierak for all that work! I'm really noticing a difference already, and it's wonderful. ♥

[personal profile] maidpresident 2011-07-29 12:53 pm (UTC)(link)
Lots and lots of hugs and thanks to [personal profile] alierak for working so hard!
snake_elena: (Default)

[personal profile] snake_elena 2011-07-29 01:28 pm (UTC)(link)
You're really great and thank you for your work!

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