slowness/downtime

[mark]

Hi all,

In the past 24 hours we've had some periods of slowness and outright downtime. fu and I have managed to track it down to a single community that has a comment thread that causes our Apache workers to go into an infinite loop. After enough refreshes, all of our workers are dead, and the site no longer responds.

We're going to start looking into fixing the code so that this doesn't happen. Meanwhile, we're going to work with this community to make sure that they can't break the site while we get an actual, proper code fix working.

Thank you all for your patience as we sort this out.

Comments

[green_knight]

Thanks for letting us know. Outages and problems happen no matter how well you plan - but I would commend the _response_ - not just the patching/fixing it (I'd assume everybody does that) but the part where you tell us what is going on (and one hopes that this is not a greater vulnerability of the platform).

[kaberett]

Yes :-)