denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance 2011-04-25 02:19 am (UTC)

Hey, look at it this way -- before, we had a problem and we didn't know we had a problem. Now we have a fixed problem, and you're the reason it got found to be fixed!

I count that as a net win. :)

Seriously! We do not blame you guys! We do not blame anybody. The problem was there, whether or not we knew about it. Whenever you're dealing with edge cases or people using the site in a way that is way outside the way that most other people use it, there's always the chance for bugs to crop up, because nobody has ever tested those particular combinations. It's why there are always bugs that don't show up until we push code live, because our users use the site in ways we never would have dreamed, much less tested.

So do not feel like a moron! Feel like somebody who just contributed to making DW better for everybody, because you totally did. :)

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