mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2010-04-28 12:09 am

some services back up

I was moving some services around earlier today and it caused some things that used Gearman (site search, payments, and icon resizing) to be offline for a few hours. I've now fixed the problem and these services are back up.

Sorry for the trouble -- I thought everything was working when I left for the evening, but it turned out one thing wasn't. :|
yvi: Kaylee half-smiling, looking very pretty (Default)

[personal profile] yvi 2010-04-28 07:18 am (UTC)(link)
*hugs Latest page*

Never go away again, baby!

;)
dreamatdrew: (DEFY)

[personal profile] dreamatdrew 2010-04-28 07:33 am (UTC)(link)
Bad Bad Sysadmin. No cookies for you.
;)
perverse_idyll: (run away! run away!)

[personal profile] perverse_idyll 2010-04-28 08:00 am (UTC)(link)
Ah ha! I got caught in that window of downtime when I tried to re-up my premium account, and the payment form kept sending me in rejection circles. So I submitted a support request and toddled off into the internets, and when I came back to DW you'd posted, so I tried again. And this time the site took my money (hurrah!), and now everything is hunky-dory.

So thank you for mentioning it, because I paid up before my time ran out. Plus it's one less support request for the staff to deal with. *handshakes all round*
sid: (3 Weeks earth and sky)

[personal profile] sid 2010-04-28 11:58 pm (UTC)(link)
Could this be the reason that my email notifications are now landing in my spam folder? I didn't change any settings and the problem began yesterday. *wonders*
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2010-04-29 12:02 am (UTC)(link)
No, that's unconnected -- I checked, and since you're with a large ISP, probably what happened is that enough people marked DW comment notifications as spam that it's started blocking them. (This is similar to, but not entirely like, what happens when an ISP blocks all mail coming from us as spam, and it just doesn't get delivered in the first place.)

Your best bet is to contact your ISP's support department and let them know that it's not spam.
sid: (3 Weeks sky)

[personal profile] sid 2010-04-29 04:59 am (UTC)(link)
Yes, it's definitely a problem with the ISP. None of my email filters are working, but I managed to get Dreamwidth out of the spam folder and into the inbox at least. They've done goofy things before, so I'll wait a day and see if they fix things.