Tuesday night importer update

[denise]

Because computers are terrible, the thing we thought was going to be a relatively easy fix for large comment import jobs is (inevitably) turning out to be a lot more complicated, so we don't have any news for you there except "we're working on it, we think we're making progress, but we've thought that before and been wrong", sigh.

Anyone who I've told that they're on The List for us to run their import job manually: we're crunching through those; manual mode is just a lot slower than the usual automated system and the nature of the problems mean we have to stop and restart the jobs pretty frequently. I will catch up with everyone whose jobs we've managed to crunch through tomorrow or whenever we make it through the full list, whichever works out best for time management purposes! If you have a job that's failed comment imports more than 10 times, let us know the name of the account at support@dreamwidth.org and I'll put it on The List.

Thank you all very much for your patience while we work to wrangle a system that's basically held together with duct tape and baling wire and only still works because we are the most stubborn people in the world and basically just flat out refuse to give up. I really have no words for how much we appreciate the understanding y'all have extended us over this past week.