mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2012-11-02 05:57 pm

Update on the importer

(I am posting this on behalf of [personal profile] zarhooie, one of our Support Administrators.)

Hello Dreamwidth! Kat here!

As you may have noticed, we are experiencing some issues with importing comments from LiveJournal. They made some changes to their code, which broke the way our importer retrieves comments. Mark knows what is wrong, and is working on it. Unfortunately, it's going to be a day or two before it's fixed.

For right now, hold tight and don't retry your import. Once it's fixed, someone will post here and then you can try again. Thank you for your patience!

Best,
  Kat ([personal profile] zarhooie)
  Dreamwidth Support

senism: (Default)

[personal profile] senism 2013-01-08 05:37 pm (UTC)(link)
Hi Mark,
Sorry for bothering, I was not able to find any update on this issue.
One DW user (zlata_gl) has experienced a problem during LJ importing with comments. There is the message from inbox:

Your comments have failed to import.
Failure running job: Can't call method "claimed_by" on an undefined value at /home/dw/current/cgi-bin/DW/Worker/ContentImporter/LiveJournal.pm line 200.

She tried 5 times without success. Is it related to initial problem, or she need to raise a new support request?
Edited 2013-01-08 17:40 (UTC)
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2013-01-08 05:54 pm (UTC)(link)
Yes, please have your friend open a support request!
senism: (Default)

[personal profile] senism 2013-01-09 11:23 am (UTC)(link)
Ok, thank you.