Denise (![[staff profile]](https://www.dreamwidth.org/img/silk/identity/user_staff.png)
denise) wrote in ![[site community profile]](https://www.dreamwidth.org/img/comm_staff.png)
dw_maintenance2019-09-19 09:20 pm
denise) wrote in dw_maintenance2019-09-19 09:20 pm
Payment system down
The payment system is currently unavailable due to an extremely unhelpful error from our payment processor that can't be resolved until their business hours, which had (of course) ended for the day by the time the error started happening. (I mean, it literally says "an unexpected error". So very helpful, folks.)
Depending on the cause of the error, the failed payments may or may not complete successfully once we resolve it with them. We'll update you when we know which, and if they do complete successfully and you tried to make multiple payments because of the failure and didn't intend to make all of them, give you instructions on how to contact us to get that cleared up.
We apologize for the inconvenience!
Depending on the cause of the error, the failed payments may or may not complete successfully once we resolve it with them. We'll update you when we know which, and if they do complete successfully and you tried to make multiple payments because of the failure and didn't intend to make all of them, give you instructions on how to contact us to get that cleared up.
We apologize for the inconvenience!