Thanks for reminding us all what it's like to be on a site that actually cares about its users!

Right? That's how I feel as well. It's one of the main reasons I moved here. Maybe THE main reason, back a few years ago!

After being a paying user for YEARS at That Other Site That Shall Not Be Named, I had some issue or another and was treated like crap and told if I didn't like it, I could leave.

So I took them at their word and eventually did just that.