Code push over

[fu]

Code push done! We're currently troubleshooting some site slowness -- let us know if you run into any other issues.

Known issues:

• reports of entry styles being reset to site schemes, and/or style=mine not working Fixed by the awesome exor674

Comments

[rydra_wong]

Looks like the spam reports page (http://www.dreamwidth.org/admin/spamreports?mode=top10ip) has gone peculiar; I get a line reading

[Error: syntax error at /home/dw/current/htdocs/admin/spamreports.bml line 167, near "; ." @ sb-web01.dreamwidth.org]

and no reports.

[liv]

Something broke the tags on the latest things page? Or is it just a case of taking time for the data to repopulate?

[lightgetsin]

Style=mine is still not working for me at all.

[fu]

Oops yes, I've put in a quick fix.

[fu]

Yup, the latter!

[fu]

Argh yeah so it isn't. I'm really sorry about that! Looking into it .

[ninetydegrees]

Someone reports the max limit for comments still stuck at 5,000 (this is request #10322).

[lightgetsin]

*cheerleader moves*

[lightgetsin]

Wait, we're actually getting ten thousand? This is ridiculously exciting!

[rydra_wong]

Thanks muchly!

[fu]

I was totally looking at th wrong thing -- I was trying style=light (not style=mine), on non-journal pages, so of coures that didn't work *G*


However, when I try style=mine on this entry, I see the entry showing up in my journal style. I think we need a bit more information so we can figure out what's happening.

When you try to use style=mine with this entry, what do you see? What do you expect to see? And what settings do you have for "Journal Entry Style"?

[lightgetsin]

Okay, so I have the default style, meaning I have never so much as touched a style setting. Which for me means a heading for every entry/comment. Right now I know style=mine isn't working because comment pages/other people's journals that aren't also on the original style don't have any headings. I assume they're totally different styles, this is just the thing that jumps out at me.

Under settings, I have original style selected for both entry view style and journal view style. And I have "show my entries in my journal style instead of the site layout" checked, if that's important. Also checked is view comment pages in your own journal style. I haven't changed any of these in years.

[fu]

Ack, I think I just found an edge case related to never having touched style settings.

I've been trying to figure out the proper way to fix it (that wouldn't require any action from you), but I think I'll need to sleep on it because I've not made any progress so far.

I don't want to leave you hanging though, so I have a workaround! If you go to the Select Journal Style page, that will initialize zome settings that hadn't been initialized before. You don't need to do anything, just visit that link.

I'm sorry for the inconvenience!

[lightgetsin]

Yep, that worked!

[ninetydegrees]

-- Clicking on change your vote now also clears you vote so you no longer know what you voted for.

-- Polls results/change your vote not being AJAXed with beta turned on (I've also reported this at dw_beta)

-- Zvi reported a possible issue with feeds (this is request #10366)

[hendrikboom]

Glad to hear that the code was a pushover.

-- hendrik

[fu]

Re: first one

I just checked in dw_suggestions but I do see the radio box selected. Do you have a particular poll (or question type in the poll?) or hmm. What browser do you use? Though it shouldn't be affected by that.

[ninetydegrees]

No, I also tested it in dw_suggestions. It's the same thing for all the polls I answered there. I've got Firefox 6 but I've just checked in Chrome and I've got the same problem.

[fu]

Hmm okay! Will try to figure this out.

[fu]

Should be working now!

[fu]

*snerk*

[fu]

Hmm, okay I've tried the poll with both beta turned on and beta turned off, and they all work, so troubleshooting time to see what's triggering it -- or not triggering it as the case may be!

* Are you viewing the journal view or the individual entry view?
* Can you try hard-refreshing the page? though it shouldn't be the case that you're seeing old files since we have safeguards against that
* When you view your browsers' error console, are there any errors?

[fu]

(Also whoa we're over 10000 support requests already o_o)

[fu]

Okay, I'm seeing things that lead me to believe that it's something that changed on their end, not something that changed here. Will comment on that bug to consolidate the discussion in one place!

[ninetydegrees]

Logged out, expired all my sessions, deleted all DW cookies, cleared the cache, restarted FF, turned off beta:

-- Journal view: I see my answer (it's not marked BTW). I click on Change my vote: no button is selected.
-- Entry view: same thing.
-- Poll view: same thing.

Same thing in IE9, same thing in Chrome.

I get warnings in the Console (empty CSS declarations in the style's stylesheet I think) but no errors.

Edit: wow weird. I logged in with another username and my answer is marked (but not in the detailed view) and the button is selected when I want to change my vote.

Edit2: and weirder. Logged out of Chrome with this second username, cleared all my data, logged in with a third username and couldn't see anything again (answer not marked, no button selected when changing vote).

Cleared cache, restarted Chrome, logged back in with third username: still nothing. Logged out, logged back in with second username (didn't clear data): displayed fine.

[ninetydegrees]

It doesn't seem like it does. The entry still says maximum comments reached instead of reply and manually entering the reply URL still gives me:

Post a comment in response:
Sorry, this entry already has the maximum number of comments allowed.

Edit: works now. :)

[yvi]

Hmm, very very strange.

*hopes she did not break anything*

[ninetydegrees]

Right? And it works perfectly well on my hack. I have no idea what's going on.

[turlough]

I don't know if this helps or not but I just noticed that it seems to work if the poll uses radio buttons. Then there's a star indicating my choice and when I use click Change Your Vote the correct radio button is "on". If the poll question uses ticky boxes however neither seems to work. (Firefox 3.6.20 on OSX 10.5.8)

[turlough]

For me it seems to work if the poll question uses radio buttons but not when it uses ticky boxes.

[ninetydegrees]

Thanks for the reply. I tried to see if it made a difference for me but apparently no. That's so weird.

[turlough]

Curiouser and curiouser!

[fu]

Hee, thanks for checking :)

(Still trying to figure out the poll issues!)

[ninetydegrees]

All the credit goes to Dom on this one!

I wish I could help. If you need to log in with any of my accounts or something it's not a pb.

[ninetydegrees]

We're currently troubleshooting some site slowness

Just wanted to ask if that's still a known issue. Pages with lots of comments won't load for me right now and there have been a couple of requests about this too.

[fu]

Thank you for the offer! I think I've figured it out though -- I threw a patch up on zilla so people can look at it if they want, but if nothing comes up, I'll put it on the site live soon and ask if that fixes both the issues with the poll, or just the one.

[anonies]

i'm seconding the person above. pages with a lot of comments, and indeed all the entries in our journal, are taking a very long time to load.

[gleeme]

Thirding the above two people. It's been very slow and I've gotten multiple page timeouts for over a week now. I know it's a holiday weekend for a lot of people but even a simple "we're still working on the slowness problem" here or on Twitter would be nice.

[denise]

Sorry about that -- I've been on vacation and didn't have a chance to update Twitter. We are investigating, yeah, but it's proving to be really difficult to track down.

[fu]

Echoing the sorry -- I've been pounding my head against it, and I think that something finally gave. Things should be back up to speed now, let me know if it isn't!

[fu]

Yeah it was (sorry about that). I think we may have tracked down the cause... (redundant comment since I've commented to you elsewhere, but I didn't want to seem to be ignoring you *g*)

[fu]

*nods* My bad, but I think I may have fixed it. Please let me know ASAP if comment pages are still slow for you.