denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance 2011-07-29 03:04 am (UTC)

There isn't really anything that one person can do to help out! (But thank you for asking. *g*) The problem isn't the traffic itself, it's that there's a bug causing the webserver to lock up that we wouldn't have noticed without the load. (At our usual traffic patterns, the normal mechanisms to 'restart' the webservers regularly was enough to keep the webservers from locking, so we didn't notice the problem until the past few days.)

The best thing you can do to help is just be patient with the slowness! We're juggling a few things around in the hopes that we can make the site a bit faster while we're trying to figure out where the bugs are lurking.

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