Occassional 403s, possibly fixed?

[mark]

Hi all,

We've been hearing of some 403s that people have been seeing for the past few days, off and on. I haven't personally seen them so it's been a bit troublesome to figure out, but I think I understand what was happening and I've deployed a fix.

It looks like a disagreement between two parts of our system that are designed to protect us against "suspicious" IPs (i.e., IP addresses that seem to generate bot traffic or other types of abuse). The system somehow started to believe that one of our own proxy IPs was bad, but only some of the time?

Anyway, I've adjusted the order of rules to ensure that we always consider our own proxies to be good, which is probably what we want here. Please let us know if you keep seeing 403s.

Thanks, and, sorry for the trouble!