mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2016-12-26 04:20 am

Nginx has been banished!

Hey all,

Sorry for the 'Welcome to nginx!' issues we've been seeing for a bit now. It was a server configuration issue that hit us when a webserver rebooted.

Basically when the machine rebooted, nginx (software that can act as a web server) started up and then when Apache (the software Dreamwidth code uses for a web server) tried to start, it failed because nginx had already started and registered on the ports (the way web server software gets your requests).

Again, sorry for the site issues. Everything should be back to happy-times now, so let us know if you see any issues!
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 12:28 pm (UTC)(link)
Thank you! I'm still seeing this message in a couple of older entries though: http://lethe1.dreamwidth.org/tag/videos (scroll down to 13 Nov. and 11 Nov.)
ksyuhin_i_ya: (Default)

[personal profile] ksyuhin_i_ya 2016-12-26 12:36 pm (UTC)(link)
Thank you.
cyanblack: (Default)

[personal profile] cyanblack 2016-12-26 12:36 pm (UTC)(link)
Спасибо, Марк, за ваш пост и внимание.
Сейчас проблем нет.
davels: cat (Default)

[personal profile] davels 2016-12-26 12:46 pm (UTC)(link)
Thank you.
kaberett: A volcano, with the DW logo up top, with my username + "Feeeeeeeds" (_support)

[personal profile] kaberett 2016-12-26 12:46 pm (UTC)(link)
Hi lethe! Those entries both load fine for me (in that I see embedded YouTube videos) -- this might be a problem with your browser cache. Could you do a hard refresh (usually you can do this by holding down shift while clicking the refresh button) and tell me if you're still getting error messages after that?

Thank you!
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 12:50 pm (UTC)(link)
Hi kaberett, no, that doesn't work, I'm afraid.

ETA It does work in Firefox, but in Safari I keep seeing those two entries with the nginx message.
Edited 2016-12-26 12:52 (UTC)
kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 01:06 pm (UTC)(link)
Thank you, that's useful information to have!

Can I get you to try
[Error: Irreparable invalid markup ('<a [...] http://www.wikihow.com/clear-your-browser's-cache">') in entry. Owner must fix manually. Raw contents below.]

Thank you, that's useful information to have!

Can I get you to try <a href="clearing your browser's cache</a>? <a href="http://www.wikihow.com/Clear-Your-Browser's-Cache">This WikiHow page</a> has instructions on how to do so for Safari on several flavours of OSX, iOS/iPhone/iPad, and Windows.
enter_pretty: (Default)

[personal profile] enter_pretty 2016-12-26 01:15 pm (UTC)(link)
Hello,
This problem still exists in Safari. In Chrome everything is fine already.

upd. Afrer refreshing Safari it has fixed as well. Thanks a lot.
Edited 2016-12-26 13:18 (UTC)
lethe1: sleeve of Lewis Furey's first album (Default)

[personal profile] lethe1 2016-12-26 02:01 pm (UTC)(link)
I don't see an option to clear my cache in my Safari menu, but I believe it has cleared up of its own accord. I can see the videos in both entries again.

Thank you very much for your help! :)
gwendraith: (christmas default)

[personal profile] gwendraith 2016-12-26 02:04 pm (UTC)(link)
I was a bit flummoxed after logging off last night with everything okay and then this morning the nginx page appeared. I'd done the computer housekeeping yesterday (always do it on a Sunday) and knew I'd installed nothing new, so I rebooted and then everything was okay so I think that must have coincided with you fixing it. Thank you.
kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 02:06 pm (UTC)(link)

You're welcome! Sorry not to be more immediately helpful, and I'm glad it's cleared up for you. :-)

alexsodin: (Default)

[personal profile] alexsodin 2016-12-26 02:09 pm (UTC)(link)
thanks
cxcvi: Red cubes, sitting on a reflective surface, with a white background (Default)

[personal profile] cxcvi 2016-12-26 02:23 pm (UTC)(link)
I didn't encounter this, but TIL that only one daemon can be listening on any given port. Useful to know. Thank you.
yurikhan: (Default)

[personal profile] yurikhan 2016-12-26 02:32 pm (UTC)(link)
Thank you for being transparent about these things.
pensnest: black and white cat with sneaker (Socks and shoes)

[personal profile] pensnest 2016-12-26 02:40 pm (UTC)(link)
Thank you! That is a relief.
samuraiter: (Default)

[personal profile] samuraiter 2016-12-26 02:56 pm (UTC)(link)
Thank you. I was wondering what was happening there, but all is well now (using Firefox).
jonathan_simba: (Default)

[personal profile] jonathan_simba 2016-12-26 02:59 pm (UTC)(link)
Thanks a lot!
stringbasso: (Default)

[personal profile] stringbasso 2016-12-26 03:13 pm (UTC)(link)
Thanxxx!

[personal profile] afrika 2016-12-26 03:21 pm (UTC)(link)
any problems with the site, I think due to the influx of political refugees from Russian Federation.
blackorange: (Default)

[personal profile] blackorange 2016-12-26 04:34 pm (UTC)(link)
hi! thanks for keeping us informed.

i have a question, though. do you have any information that russian users have problems accessing site, not logging in, but just trying to open dreamwidth.org?

i permanently get the message that DNS is not available. i'm from moscow, russia

thanks
Edited 2016-12-26 16:34 (UTC)
scarletsoldier: (Default)

[personal profile] scarletsoldier 2016-12-26 04:53 pm (UTC)(link)
im actually still seeing it pop up when i try looking at fandom stocking
kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2016-12-26 05:02 pm (UTC)(link)
Hi scarletsoldier!

Could you please try doing a hard refresh (usually this works by holding down the shift key while clicking the refresh button) and clearing your browser's cache? If you're still seeing error messages after you've done those (and especially if you've already done them!) please tell me.

Thank you for letting me know that you're still seeing problems!
kareila: (Default)

[personal profile] kareila 2016-12-26 05:11 pm (UTC)(link)
Yes, several Russian ISPs block access to Dreamwidth. That is not a situation we have any control over.
greenfoxy: Me in my green hoode jacket (Default)

[personal profile] greenfoxy 2016-12-26 05:28 pm (UTC)(link)
Yes I'm back now. :-) I saw this morning DW was gone when I logged in. A late Merry Christmas and a happy New year!
blackorange: (Default)

[personal profile] blackorange 2016-12-26 05:31 pm (UTC)(link)
thanks, i thought so

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