denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2016-12-01 12:14 pm

(no subject)

We have now cut over to our new hardware! If you can see this, the site should be working for you.

Things you don't need to tell us about:

* The site may look a little weird or naked for a while as your computer/network/ISP/etc catches up with the switch.
* Comment notification emails should be going out properly, but inbound email (post-by-email and comment-by-email) may be delayed for a bit while your outgoing mail server catches up with the switch.
* The site search database is a few days out of date (missing entries from the past two days) and will catch up over the next few days. Entries and comments posted since the site came back up will be added to the index when they're posted.

Known issues:

* Accessing the site will be slow for a while as the caches warm back up, and you may receive Gateway Timeout errors.
* Due to the occasional database connection problem due to high load and site slowness earlier, some comments did not generate emailed notifications and those notifications can't be re-sent. New comments made since we resolved the DB problems are generating email notifications, but slowly (due to the general database slowness).
* Logging in to other sites using your Dreamwidth OpenID is broken (& we'll fix it as soon as we can!)

Let us know if you see anything else weird!
mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)

[staff profile] mark 2016-12-01 06:21 pm (UTC)(link)
Hello, hello! We are here!
linaelyn: (POTC-Jack by firesignwriter)

[personal profile] linaelyn 2016-12-01 06:26 pm (UTC)(link)
I am grateful to have such clear communication about all of this process! You all are a breath of fresh air, after dealing with my cable provider!

Thanks for all of your hard work.
turlough: Party Poison making heart-heands, art by askpoison ((mcr art) *heart*)

[personal profile] turlough 2016-12-01 06:29 pm (UTC)(link)
birguslatro: Birgus Latro III icon (Default)

[personal profile] birguslatro 2016-12-01 06:30 pm (UTC)(link)
Getting a "Your connection is not secure" for embedded YouTube videos when using https. (Or "Down for Maintenance" when not.) Seems to be behaving otherwise.
alierak: (Default)

[personal profile] alierak 2016-12-01 06:40 pm (UTC)(link)
I think we've figured this out - may take a few minutes for DNS to update though.
secondnature: (Default)

[personal profile] secondnature 2016-12-01 06:43 pm (UTC)(link)
Hey there! Out of a precaution that I usually do to check notifications after things like this, notifications are not sending by E-Mail at this time. (I'm on Gmail.)

I did get the test comment in my DW inbox, however!
badly_knitted: (JB Weird)

[personal profile] badly_knitted 2016-12-01 06:46 pm (UTC)(link)
My update page is stuck on HTML, I can't access the Rich Text option, meaning I can't post anything... Help?
mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)

[staff profile] mark 2016-12-01 06:46 pm (UTC)(link)
aka me!
secondnature: (Default)

[personal profile] secondnature 2016-12-01 06:52 pm (UTC)(link) - right here! This is where I did my test comment, as well.

Also, for what it's worth, I didn't get your comment as a notification, either.
Edited 2016-12-01 18:53 (UTC)
birguslatro: Birgus Latro III icon (Default)

[personal profile] birguslatro 2016-12-01 06:53 pm (UTC)(link)
Working for an http connection now, but still not for https. (I have to go offline now, so won't be able to check again for a few hours...)
the: (nomi  ☛ ( 11 ))

[personal profile] the 2016-12-01 06:53 pm (UTC)(link)
badly_knitted: (Ianto - I Wonder)

[personal profile] badly_knitted 2016-12-01 06:54 pm (UTC)(link)
Okay, thanks, I'll probably post without cuts and other embellishments and edit tomorrow when things have had a chance to settle down. No worries.
secondnature: (Default)

[personal profile] secondnature 2016-12-01 07:05 pm (UTC)(link)
Yeah! I did some testing, and it was all of my E-Mails with a + mark in them, so my old RP journals before I used filters got the notification E-Mails fine, but anything that's like are not sending. I figure you realized this, but I found it satisfying to do some troubleshooting of my own.
secondnature: (Default)

[personal profile] secondnature 2016-12-01 07:13 pm (UTC)(link)
yeah, I did another test and a friend got the plus-sign e-mails fine, so.

GOOD LUCK FIXING IT and thanks for all the hard work.
badly_knitted: (Jack - Yay)

[personal profile] badly_knitted 2016-12-01 07:20 pm (UTC)(link)
Just thought I'd let you know it's all working fine now!

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