denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2016-04-15 07:11 pm

(no subject)

People getting mail at Gmail are reporting email delays of about an hour. As far as I can figure out, it's because some of our recent changes to our network have wiped out our existing sending reputation with them and made us start building reputation again, and they're refusing all mail on first delivery and making us re-send it. (It's a common spam reduction technique, because spammers don't bother retrying if the first attempt fails.)

There isn't much we can do about it but wait it out until Gmail decides that we're legit senders again, but we'll poke at it and see if there's anything we can do to make the process go faster. (I doubt there will be, though; Gmail is persnickety.) In the meantime, to get comment notification email faster, you can switch your confirmed email to a different provider, or just refresh your on-DW inbox.

EDIT: And people are now letting me know that mail's delayed to other providers, too, which is probably follow-on effects from having to send everything to Gmail at least twice. There isn't a lot we can do about it; I'm sorry about the hassle, folks.

[personal profile] sockiness 2016-04-20 01:15 pm (UTC)(link)
I've been through a lot of code pushes here and I'm generally used to notifs being borked for the day of/into the next day after something pretty big. This, however, takes the damn cake. And no, I'm not blaming you at all, but I'm sort of beyond frazzled now that this has gone on as long as it has (as I'm still getting windows of both delays from an hour up to 3+ as well as blips of normal notif time) and no real way to contact gmail and tell them to smarten up beyond leaving feedback (which I have) and just sitting here waiting. If this is them being 'unsure' about a site, they can just... I don't know. Figure out a way to validate quicker, because anything over 3 days is bullhooey and this is well past that. (again, not blaming you, but just venting a wee bit)