denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2016-04-15 07:11 pm

(no subject)

People getting mail at Gmail are reporting email delays of about an hour. As far as I can figure out, it's because some of our recent changes to our network have wiped out our existing sending reputation with them and made us start building reputation again, and they're refusing all mail on first delivery and making us re-send it. (It's a common spam reduction technique, because spammers don't bother retrying if the first attempt fails.)

There isn't much we can do about it but wait it out until Gmail decides that we're legit senders again, but we'll poke at it and see if there's anything we can do to make the process go faster. (I doubt there will be, though; Gmail is persnickety.) In the meantime, to get comment notification email faster, you can switch your confirmed email to a different provider, or just refresh your on-DW inbox.

EDIT: And people are now letting me know that mail's delayed to other providers, too, which is probably follow-on effects from having to send everything to Gmail at least twice. There isn't a lot we can do about it; I'm sorry about the hassle, folks.
blueraccoon: (Default)

[personal profile] blueraccoon 2016-04-19 08:45 pm (UTC)(link)
Did the issue with Hotmail/Outlook ever get resolved? I switched to Gmail for notifications when Outlook listed DW as a spammer, and this post just made me think about it.
blueraccoon: (Default)

[personal profile] blueraccoon 2016-04-20 07:19 pm (UTC)(link)
Then I will test it and report back. :)
blueraccoon: (Default)

[personal profile] blueraccoon 2016-05-02 10:14 pm (UTC)(link)
I am reporting back to let you know it did! I switched my notifications back to my outlook account and although it took a few hours to get the validation email, I'm getting notifications without a problem now.