mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance2013-06-18 02:45 pm

Planned load balancer failover shortly

Hi all,

As part of our new hardware project, I'm going to be failing us over to our new load balancers. This will involve a brief downtime for the site while everything fails over, but it should be less than 60 seconds.

Thanks for your patience, and sorry for the interruption!
brainwane: My smiling face, in front of a wall and a brown poster. (Default)

Can't sign in to other sites using my DW site as a provider

[personal profile] brainwane 2013-06-18 09:55 pm (UTC)(link)
I use my DW site as an OpenID to log into other sites, and I'm getting this error on 2 different sites:

Verification of the OpenID URL failed. Error message: "Server denied check_authentication"

OpenID authentication failed: Server denied check_authentication.

This just started today, and may be related to this change.
susanreads: my avatar, a white woman with brown hair and glasses (Default)

Re: Can't sign in to other sites using my DW site as a provider

[personal profile] susanreads 2013-06-19 02:00 pm (UTC)(link)
This must be the same as my support ticket, #22868; slightly different symptoms, depending on how the other sites do their user interaction, I guess. Thanks for your hard work.
crossover_chick: (AMA: WTFery?)

[personal profile] crossover_chick 2013-06-18 09:59 pm (UTC)(link)
I assume the site looking weird (the main pages loading, but without the special skin applied, more or less) is a result of this? Everything's still functional, it's just -- all in a column, if that makes any sense.
sharpiefan: Picture of a boat and soldiers (Default)

[personal profile] sharpiefan 2013-06-18 10:06 pm (UTC)(link)
Looks kinda... Web 1.0-ish? Plain white, everything on the left, hyperlinks in blue?

Yeah, I've got that, too. :(
crossover_chick: (AMA: Alice down the rabbit hole)

[personal profile] crossover_chick 2013-06-18 10:09 pm (UTC)(link)
It did until I refreshed just now! Guessing it was just the failover (which is a REALLY weird name for that).

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azurelunatic: Azz and best friend grabbing each other's noses.  (Default)

[personal profile] azurelunatic 2013-06-19 07:02 am (UTC)(link)
As a supplement to what [staff profile] mark has mentioned, that web 1.0 look is generally when the css files with the site skin fail to load (which can happen for other reasons besides swapping out the load balancers).

When it was happening on NaNoWriMo.org a lot, the phrase "the website has no pants" entered the collective vocabulary of some of my NaNo-ing friends. Hilarity ensued.

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crossover_chick: (CB: i has a happy thing)

[personal profile] crossover_chick 2013-06-18 10:22 pm (UTC)(link)
Yeah, it's fine now -- I guess it was during the failover period! Just caught me by surprise, is all. :)
irzusgift: (Default)

[personal profile] irzusgift 2013-06-19 11:03 am (UTC)(link)
I noticed last night that the arrows to expand and collapse would only be there to expand them. After you clicked them open, the word 'Collapse' would replace the arrows at the top and bottom of the cut text.

Now the arrows are gone and all I have are Expand to open and Collapse to close.
jordannamorgan: Bob Crane as Col. Robert Hogan, "Hogan's Heroes". (Trouble)

[personal profile] jordannamorgan 2013-06-19 12:25 pm (UTC)(link)
For me, the expand/collapse arrows appear to be broken. I'm only seeing a part of a little transparent box. (Like the traditional "box with red X", but cut off so that there's just a sliver of it.)
Edited 2013-06-19 12:26 (UTC)
irzusgift: (Default)

[personal profile] irzusgift 2013-06-19 12:41 pm (UTC)(link)
I think it depends on the layout. Some seem to be doing what my layout's doing, some seem to be just showing the outline of the box. I'm glad it's not just me, but I hope there's a fix for it soon.
sharpiefan: Picture of a boat and soldiers (Default)

[personal profile] sharpiefan 2013-06-19 02:00 pm (UTC)(link)
Haven't got that, I've got text saying 'Expand' (or 'Collapse' if the cut has been expanded.)

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denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2013-06-19 02:42 pm (UTC)(link)
What browser are you using?

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ninetydegrees: Drawing: chibi version of me (_support)

[personal profile] ninetydegrees 2013-06-19 05:24 pm (UTC)(link)
[support person here] And this should be fixed now! I can certainly see them again on your journal. If you don't try and (hard) refresh the page, and that should do the trick.

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fonetiks: Heel and thigh of someone in highheeled Mary Jane's and lace stockings. (coffee|Ganesh latte)

[personal profile] fonetiks 2013-06-19 01:27 pm (UTC)(link)
The same is happening for me, as well. :o\
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2013-06-19 02:43 pm (UTC)(link)
What browser are you using?

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musesfool: tasty cosmopolitans (Default)

[personal profile] musesfool 2013-06-19 01:59 pm (UTC)(link)
Yeah, the same for me - I thought it might just be the layout I was using, but it appears in any of the layouts I've changed to.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2013-06-19 02:43 pm (UTC)(link)
What browser are you using?

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denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2013-06-19 02:42 pm (UTC)(link)
What browser are you using?
irzusgift: (Default)

[personal profile] irzusgift 2013-06-19 04:10 pm (UTC)(link)
Newest versions of Chrome and Firefox. I get the boxes on Chrome and the collapse/expand on Firefox.

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sharpiefan: Coffee beans, coffee grinder and coffee pot, text 'Coffee' (Coffee)

[personal profile] sharpiefan 2013-06-19 01:59 pm (UTC)(link)
I've just noticed that instead of having the little 'expand cut' arrowheads, there's text to expand/collapse cuts. Is this new and normal, or new and wrong? Either way, it's bizarre-looking.
sophie: A cartoon-like representation of a girl standing on a hill, with brown hair, blue eyes, a flowery top, and blue skirt. ☀ (Default)

[personal profile] sophie 2013-06-19 05:05 pm (UTC)(link)
It wasn't normal; it was a problem related to this failover! It should be fixed now - if you don't see it, try holding down Shift while refreshing to force a reload of everything.
moshpit: (Default)

[personal profile] moshpit 2013-07-01 10:54 am (UTC)(link)
is this related to how slow and dodgy the site's been lately? i'm getting really long load times trying to post entries, somewhat long load times trying to post comments, and the odd 503 error. been going on for about two days now. (eta) also notifications have been wonky, especially tracked stuff for when communities update.
Edited 2013-07-01 10:59 (UTC)