dw_maintenance: Maintenance window in a few hours

Denise (

denise) wrote in

dw_maintenance,
@ 2013-01-14 03:31 pm UTC

Maintenance window in a few hours

After yesterday's unexpected outage, we'll need some time to finish the cleanup and get the site back to running in normal (paired database) mode. It's technically possible to do this with the site still up,

mark assures me, but it's more futureproof to do it while the site's in maintenance mode. So, we're going to do that tonight.

The maintenance window will begin tonight at midnight EST/9PM PST/5AM UTC. (See this in your timezone.) We're tentatively allocating 2 hours for the work; it may be longer or shorter depending on what we find when we dig into it.

We're going to try doing this with the site in "read-only" mode, where you can read existing entries and comments but not make new ones, rather than maintenance mode, where the entire site is unavailable with a "down for maintenance" splash page replacing all pages. It may prove impossible, though, so if the site switches from read-only mode to down-for-maintenance mode, don't be surprised.

Watch our offsite status for updates -- we'll keep you posted there as things develop.

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	no subject yamx 2013-01-14 08:50 pm UTC (link)
	I'd just like to tell you how much I appreciate that at DW, you take the time to let us know about these things, and tell us what's going on and why. :) (Reply to this) (Thread) (Hide 1 comment) (Show 1 comment)

	no subject narrativian 2013-01-15 11:59 pm UTC (link)
	Seconded! (Reply to this) (Thread from start) (Parent)

	no subject redscarf 2013-01-14 08:55 pm UTC (link)
	Thank you for the update! I hope things go smoothly for you guys. (Reply to this)

	no subject turlough 2013-01-14 09:01 pm UTC (link)
	Good luck! (Reply to this)

	no subject thisfffire 2013-01-14 09:21 pm UTC (link)
	Thanks for the heads up! (Reply to this)

	no subject devotament 2013-01-14 09:24 pm UTC (link)
	You guys are super thoughtful for even considering making it read-only mode. Thanks for the notice! ♥ (Reply to this)

	no subject sarajayechan 2013-01-14 09:30 pm UTC (link)
	Is that why the text on the nav bar and my icons suddenly look so much bigger? Is anyone else having that problem? (Reply to this) (Thread) (Hide 8 comments) (Show 8 comments)

	no subject denise 2013-01-14 09:34 pm UTC (link)
	No! That text is sized based on your browser's default font size, so you may have accidentally increased it. (most browsers will make font size bigger/smaller with keyboard shortcuts, and some will do it with your mouse's scroll wheel under certain circumstances, so it's easy to do so without noticing.) (Reply to this) (Thread from start) (Parent) (Thread) (Hide 7 comments) (Show 7 comments)

	no subject sarajayechan 2013-01-14 09:37 pm UTC (link)
	Oh...hmm, I'm using Chrome. Is there a way to revert it via settings? (Reply to this) (Thread from start) (Parent) (Thread) (Hide 5 comments) (Show 5 comments)

	no subject vandalized 2013-01-14 09:39 pm UTC (link)
	hold down ctrl and turn your mouse wheel (Reply to this) (Thread from start) (Parent) (Thread) (Hide 4 comments) (Show 4 comments)

	no subject sarajayechan 2013-01-14 09:41 pm UTC (link)
	Aha! Thanks! :D Worked like a charm! (Reply to this) (Thread from start) (Parent) (Thread) (Hide 1 comment) (Show 1 comment)

	no subject vandalized 2013-01-14 09:44 pm UTC (link)
	no problem! (Reply to this) (Thread from start) (Parent)

	no subject azurelunatic 2013-01-14 09:48 pm UTC (link)
	Another method to revert to default size is ctrl and the 0 key. I'm personally prone to overshooting in the other direction when using the scroll wheel. (Reply to this) (Thread from start) (Parent) (Thread) (Hide 1 comment) (Show 1 comment)

	no subject vandalized 2013-01-14 09:50 pm UTC (link)
	ah, yeah. there's also little + and - zoom buttons in the menu! (Reply to this) (Thread from start) (Parent)

	no subject sarajayechan 2013-01-14 09:42 pm UTC (link)
	And thanks for letting us know about this. :) You guys are great. (Reply to this) (Thread from start) (Parent)

	no subject hellkitty 2013-01-14 09:34 pm UTC (link)
	Thanks for keeping us in the loop. Fingers crossed for everyone it all goes well! (Reply to this)

	no subject strwbrri_shrtck 2013-01-14 09:42 pm UTC (link)
	I really appreciate you all keeping us in the know about what's going on. That's one of the reasons why I love this site so much!! <3 (Reply to this)

	no subject suppressthedark 2013-01-14 09:42 pm UTC (link)
	rp journal, but thank you for the heads up! You guys are the best. (Reply to this)

	no subject peaceful_sands 2013-01-14 09:46 pm UTC (link)
	Good luck and thank you for the warning and the efforts to make it that we can still use the site for reading and the explanations. It is all much appreciated. (Reply to this)

	no subject chierii 2013-01-14 09:49 pm UTC (link)
	Thank you for the warning. Good luck, and keep being so awesome! (Reply to this)

	no subject straightshot 2013-01-14 09:50 pm UTC (link)
	Firstly, thanks for letting us know! Secondly, will this fix the inability to rename icons for some accounts? (Reply to this) (Thread) (Hide 1 comment) (Show 1 comment)

no subject

denise
2013-01-14 09:57 pm UTC (link)

There's no known system-related problems with renaming icons, so I'm not sure what you're referring to. If you mean that icons without keywords (that received the pic#XXXXX keyword) can't be renamed, that's a code limit; we have a bug open to make the change, but nobody's been able to pick up the bug and do the work yet. You can avoid that problem by giving your icons keywords.

(Reply to this) (Thread from start) (Parent)

	no subject columbo 2013-01-14 10:14 pm UTC (link)
	Thank you for keeping us up to date, and good luck. c: (Reply to this)

	no subject luridity 2013-01-14 10:16 pm UTC (link)
	Thanks for the heads up, guys! Hope everything goes smoothly for you. (Reply to this)

	no subject hueless 2013-01-14 10:46 pm UTC (link)
	Thanks for letting us know! ♥ (Reply to this)

	no subject eyesofstrength 2013-01-14 11:04 pm UTC (link)
	Thanks for the heads up! And did you guys do something to the hover menu recently? If so, I love it because I now can actually read the text now! (Reply to this) (Thread) (Hide 2 comments) (Show 2 comments)

	no subject denise 2013-01-14 11:05 pm UTC (link)
	We did! It's now governed by the same font-size setting as the rest of the page you're on. (Reply to this) (Thread from start) (Parent) (Thread) (Hide 1 comment) (Show 1 comment)

	no subject eyesofstrength 2013-01-14 11:41 pm UTC (link)
	That's awesome! Makes it so much easier to subscribe to people and stuff now. Thanks so much for that! (Reply to this) (Thread from start) (Parent)

	no subject feng_shui_house 2013-01-14 11:42 pm UTC (link)
	Thanks so much for keeping us informed! I really love how DW keeps the users in the loop. (Reply to this)

	no subject easycompany 2013-01-15 12:00 am UTC (link)
	I love you guys. (Reply to this)

	no subject xfinally_free 2013-01-15 12:51 am UTC (link)
	You guys are made of awesome-sauce. =D Thanks for keeping us up-to-date about the status of the site! (Reply to this)

Two Things

babysprite
2013-01-15 01:24 am UTC (link)

You conscientiously maintain your servers and the code base.
You're transparent with your user base about what's going on.

/\__/\
(='.'=)
(")_(")

You are awesome!

Last edited 2013-01-15 01:55 am UTC

(Reply to this)

	no subject majoline 2013-01-15 02:23 am UTC (link)
	Thank you so much for keeping us in the loop! (Reply to this)

	no subject kudagirl 2013-01-15 09:35 pm UTC (link)
	I haven't been able to access my journal for 24 hours now. I can reach my reading page and leave comments, but not my journal. (Reply to this) (Thread) (Hide 3 comments) (Show 3 comments)

	no subject denise 2013-01-15 09:37 pm UTC (link)
	Your journal's loading okay for me! Can you please try clearing your browser cache and trying again? Sometimes your browser will hold onto the "site is down" page really aggressively, even after we come back up. (We're working on trying to make that less likely!) (Reply to this) (Thread from start) (Parent) (Thread) (Hide 2 comments) (Show 2 comments)

	no subject kudagirl 2013-01-15 09:51 pm UTC (link)
	Thanks! That seemed to fix it. (Reply to this) (Thread from start) (Parent) (Thread) (Hide 1 comment) (Show 1 comment)

	no subject denise 2013-01-15 09:57 pm UTC (link)
	Awesome; good to know! Glad I could help. (Reply to this) (Thread from start) (Parent)

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