denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2012-11-29 03:57 am

Search indexing not currently updating

After some investigation, [staff profile] mark has realized that our little website has grown up to the point where our site search setup is no longer sufficient for the amount of data y'all have generated. This is an exciting problem to have, but it also means that new posts and newly-imported posts won't be indexed into the search database until we can fix it! (And by 'we', I mean 'Mark'.)

We've got a plan that involves a new search database server (to go along with the two new webservers we ordered today), a new database schema that will make indexing, storing, and accessing search data much faster, and a method of storing and retrieving search data that makes more sense for the way usage has developed now that we have more information on what actual usage looks like. (And by 'we', I once again mean 'Mark'. There is a theme here.)

The plan is going to take a week or two to implement, though, and until then, search results will continue to be out of date. Anything that is already in the search database (as of about 10 days ago) will still be searchable, but newly-made posts and newly-imported posts won't show up until after we can fix it.

We'll let you know when the problem is fixed. Until then, continue on being awesome and making stuff: we'll catch up to you as soon as possible.
cyrano: (Yay!)

[personal profile] cyrano 2012-11-29 01:51 pm (UTC)(link)
I closed the ticket before I could respond, so I'll say "Awesome!" and "Thank you!" here. (:
azurelunatic: A glittery black pin badge with a blue holographic star in the middle. (Default)

[personal profile] azurelunatic 2012-11-29 02:19 pm (UTC)(link)
And thank you very much for reporting it!

There are no few organizations that have a general loathing of help tickets, because <moan> that means something's wrong and needs to be fixed </moan> -- but the general Dreamwidth support philosophy is, there are only so many of us, and sometimes we just sort of expect things to work instead of maintaining Constant Vigilance, so when someone else spots something, we are thrilled to be told about it so it can be fixed!
zarhooie: Text: Warning: participating in #dw may result in blacking out and discovering yourself as head of a project team. (DW: project team)

[personal profile] zarhooie 2012-11-29 05:48 pm (UTC)(link)
Yes, thanks for reporting! I was planning to respond, but I had to sleep instead. :)