denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_maintenance2012-02-13 05:55 pm

problems connecting to Dreamwidth

We've seen a handful of people reporting that they're having problems connecting to Dreamwidth. We're trying to narrow down the problem and figure out if it's a problem with the routing on our end or if a major ISP is having routing issues reaching us. (Right now, it's looking like the fault isn't in our network, but there may be steps we can take to fix things if we can identify what's going on.)

If you know someone who's having problems reaching DW, please get them to email support@dreamwidth.org with the results of a traceroute from their computer to dreamwidth.org. That will help us identify where the problems are.

Edit: Strike that! [staff profile] mark found something earlier today that might have explained the problem and fixed it. If you're still getting the problems after this point (6PM EST, 2/13), email us traceroutes then, but most people who were having the problem should notice it's gone away now.

Post a comment in response:

From:
Anonymous( )Anonymous This account has disabled anonymous posting.
OpenID( )OpenID You can comment on this post while signed in with an account from many other sites, once you have confirmed your email address. Sign in using OpenID.
User
Account name:
Password:
If you don't have an account you can create one now.
Subject:
HTML doesn't work in the subject.

Message:

If you are unable to use this captcha for any reason, please contact us by email at support@dreamwidth.org


 
Notice: This account is set to log the IP addresses of everyone who comments.
Links will be displayed as unclickable URLs to help prevent spam.