mark: Photo of Mark's face, taken in standard office fluorescent. (me)Mark Smith ([staff profile] mark) wrote in [site community profile] dw_maintenance,
@ 2010-06-16 08:15 pm UTC
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Sorry for the downtime. One of our machines (our master database) locked up. We failed over to the secondary and we're back up and running now.

It took a little while because I was on the road and had to find a safe place to park, and I decided to use the opportunity to do a system update on the secondary database before it became the master. (Finding time to do system updates on databases is hard.)

Thanks for your patience, and I'm sorry for the downtime.

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jadelennox: Senora Sabasa Garcia, by Goya (goya)


[personal profile] jadelennox
2010-06-17 03:16 am UTC (link)
Mark, you're awesome. You fixed that from the road? ♥

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sara: S (S3)


[personal profile] sara
2010-06-17 03:17 am UTC (link)
This is also the part of the story that amuses me. Living in the future: it is kind of neat, in some ways.

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mark: Photo of Mark's face, taken in standard office fluorescent. (me)


[staff profile] mark
2010-06-17 03:20 am UTC (link)
Yeah sitting in a parking lot right now. That's why Dreamwidth pays for me to have a cellular internet card, so I can fix things wherever I'm at. (I usually have the laptop for these reasons.)

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devilc: Lagertha the shieldmaiden (Laegertha, Shieldmaiden)


[personal profile] devilc
2010-06-17 04:50 am UTC (link)
That's why Dreamwidth pays for me to have a cellular internet card, so I can fix things wherever I'm at.

The spice must flow.

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linaelyn: (too sexy for my staff)


[personal profile] linaelyn
2010-06-17 05:27 am UTC (link)
Okay, this made me laugh.

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boundbooks: Zhang Ziyi (star wars: tiny lego stormtrooper!)


[personal profile] boundbooks
2010-06-17 06:13 am UTC (link)
That quote is perfect! XD

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atreides_lion: A clear picture of the sand trout on Leto's skin as he changes (Leto Becoming Worm)


[personal profile] atreides_lion
2010-06-17 05:42 pm UTC (link)
+dies laughing+

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msilverstar: alan cumming smiling impishly (dimples)


[personal profile] msilverstar
2010-06-17 05:45 am UTC (link)
That definitely rocks!

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frith: Eye of deer (Eye)


[personal profile] frith
2010-06-17 03:23 am UTC (link)
I'm also boggled by the 'fixed from the road' aspect. Not just fixed, updated on the fly from a car on the side of the road!

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bewize: (Hands, Viggo, Viggo: hands)


[personal profile] bewize
2010-06-17 03:21 am UTC (link)
You guys had it fixed very quickly! Thank you so much. *glomps DW*

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jalendavi_lady: Happy girl from Basara manga. (happy)


[personal profile] jalendavi_lady
2010-06-17 03:21 am UTC (link)
And here I thought you were totally awesome because the Twitter notification had been up for 15 minutes before I noticed the 404.

(Please say you didn't update Twitter until you were safely pulled over.)

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mark: Photo of Mark's face, taken in standard office fluorescent. (me)


[staff profile] mark
2010-06-17 03:23 am UTC (link)
Oh yeah, I was safe before I got to Twitter. However I did call Janine and ask her to go on IRC and let people know I was going to be around ASAP. That part I did while driving -- but I have headphones!

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j00j: rainbow over east berlin plattenbau apartments (rainbow)


[personal profile] j00j
2010-06-17 03:29 am UTC (link)
Thanks for the update and the speedy fix. Safe travels!

Last edited 2010-06-17 03:30 am UTC

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bethany_lauren: Patrick's rune from A Swiftly Tilting Planet by Madeleine Le'Engle (patrick's rune)


[personal profile] bethany_lauren
2010-06-17 03:37 am UTC (link)
I'm impressed. Fixing it from the road?

Wow. It really is the future, isn't it?


Can we have flying cars next?

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sharpest_asp: Black and white art of a hissing snake arounda dagger (General: Snake Knife)


[personal profile] sharpest_asp
2010-06-17 05:43 pm UTC (link)
Seconded

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sid: (Dreamwidth indigo)


[personal profile] sid
2010-06-17 03:38 am UTC (link)
You rock. :-)

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[personal profile] rumors
2010-06-17 03:45 am UTC (link)
thanks a lot! ♥

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elliemurasaki: Felicia Day as Charlie Bradbury on Supernatural, caption "dance like no-one is watching" (Supernatural dance like no one is watchi)


[personal profile] elliemurasaki
2010-06-17 03:49 am UTC (link)
Oh is that what happened. Thanks for fixing it!

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justhuman: (bunny2)


[personal profile] justhuman
2010-06-17 04:04 am UTC (link)
You had it fixed before I was done putting up a post at another site asking, Where's DW?

And you did it from the road - could you psychically fix my dryer?

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devilc: For The Win! (FTW)

I love it when a plan comes together!


[personal profile] devilc
2010-06-17 04:46 am UTC (link)
I'd like to thank the DW servers for timing their meltdown and update almost to the minute of the duration of my nice hot bath.

Best. Downtime. Ever.


----

And thank you, Mark for strapping on cape and tights in that parking lot for us.


Last edited 2010-06-17 04:49 am UTC (hit post too soon.)

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enotsola: (Bright Elf)


[personal profile] enotsola
2010-06-17 05:28 am UTC (link)
Unacceptable. I think next time, you need to have your brain wired directly into the servers so you can fix them at the speed of thought.

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sollers: me in morris kit (morris)


[personal profile] sollers
2010-06-17 06:11 am UTC (link)
Thank you - and this is a general thing about DW - for keeping us so well informed.

As for fixing it from the roadside... I LOOOVE living in the future! In my past, the first computer I encountered, I walked around inside, and to make anything but a local telephone call we had to ring the operator and book it.

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arethinn: Bastian from the Neverending Story with book, text "can't talk, dorking" (geeky (bastian dorking))


[personal profile] arethinn
2010-06-17 07:02 pm UTC (link)
There was downtime?

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geminianeyes: Cute sisters from PW as kids (Cuteness in progress)


[personal profile] geminianeyes
2010-06-23 07:46 am UTC (link)
Exactly my thought. These people are awesome! :D

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godplaysdice: A hand rolls a pair of red dice (roll dice)


[personal profile] godplaysdice
2010-06-18 01:03 am UTC (link)
I was really impressed with not only the communication, but how short the downtime was. Thank you for being so great and fixing it from a parking lot!

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love: (pic#825200)


[personal profile] love
2010-06-18 02:45 am UTC (link)
Awesome communications. I love how you guys run the place. As soon as you guys get that syndicated friends list up I'll be getting a paid account to check things out. I am actually holding off a move to my own server and Wordpress simply because I want to know how you guys work out!

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